Item: Akamai Cloud Computing
Rating: 10
Author: Dave Warren

Overall Satisfaction with Linode

Use Cases and Deployment Scope

We were a small hosting company, all of our web servers and various other services were run on Linode's platform. Although I have largely exited the Webhosting industry, I still have a few Linodes hosting our internal applications, customer-facing website, and a few remaining customer sites. To this day, I run some public mirrors for a few open-source projects.

Pros and Cons

Pros

Pricing
Reliability
Hardware/Technical Support

Cons

S3-compatible storage expensive
Bandwidth Alliance membership was dropped silently

Return on Investment

Cheaper and more reliable than owning our own gear

Alternatives Considered

DigitalOcean and Vultr

I've used a few other platforms, DigitalOcean is probably the closest, but Linode always had better backend tools aimed at geeks whereas DigitalOcean just focuses too much on blank whitespace on their control panel, while offering less functionality.

Performance was similar, with Linode being more consistent, and being more likely to exceed expectations. With the backend tools being better for me.

I use Vultr for a few services right now, in particular for redundancy where I want a non-Linode service. Linode is still my go-to.

Support Rating

I've only logged a few tickets over the years, and nearly always had a good experience. Bugs logged against their control panel do get fixed, their support teams are knowledgeable, and if the answer is "No" or "Can't be done" they're upfront and just say so rather than rambling.

I don't dislike dealing with their support team, which is high praise. :)

Key Insights

Do you think Akamai Cloud Computing delivers good value for the price?

Yes

Are you happy with Akamai Cloud Computing's feature set?

Yes

Did Akamai Cloud Computing live up to sales and marketing promises?

Yes

Did implementation of Akamai Cloud Computing go as expected?

Yes

Would you buy Akamai Cloud Computing again?

Yes

Other Software Used

Backblaze Business Backup, Vultr, VoIP.ms, Fastmail

Likelihood to Recommend

Linode is a self-managed platform, you get a VPS that you control, and you need to know what you're getting into. If you're comfortable as a system administrator, then Linode is fantastic, but if you want a ready-to-go web host, Linode isn't your thing.

Having true root access including the ability to deploy your file system is spectacular, and you aren't limited to what their backend tools want to offer. I did have issues with jitter when trying to run our VoIP platform on Linode, but admittedly, my office's internet provider is not well-connected to where Linode's servers are located. We had similar issues [with] other VPS providers until we went to a VoIP-specific provider. I wish they offered Windows Servers too, but I'm a minority there.

Comments

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Tim Lambert
(Vendor Representative) commented a year ago
Hi Dave- Thanks a lot for taking the time to leave us a review. We're happy to hear you're enjoying the platform!

Linode is great! What more needs to be said?