Item: BrowserStack
Rating: 9
Author: Sandeep Hassan Narayana

Overall Satisfaction with BrowserStack

Use Cases and Deployment Scope

We are using BrowserStack to automate the flow of customer journey using our multiple brands of banking application. We we created multiple scenarios to run our scenarios in varioud platforms and mobiles devices . BrowserStack provided us all the required devices and OS to test our scenarios are working fine in all the devices and OS . BrowserStack also enable team to support mobile network device configured device testing which has given broader perspective of testing in realtime usgage of moblication . Overall best outcome of test results using BrowserStack

Pros and Cons

Pros

Providing instant devices and platform setup to perform testing
Provides mobile network configured devices support in recent work

Cons

We have required to test instant authentication scenarios where user get the instant otp for login validation . Unless we have mobile network and data available we could not verify it from testing . But BrowserStack enabled mobile network device for testing

Most Important Features

Providing wide range of devices and platforms for testing
Providing support for issue at the earliest

Return on Investment

Usage of BrowserStack so far contributed a lot for project in improvising the usgage of our banking applcication as out daily execution on BS on various devices has limited the impact of not working in specific devices issue .

Challenges Overcome

Customer complaints on facing challenges in specific devices where we have never tested , without the support of BS where we started using later

Product Usage

We have used Live , App Live , App Automate App live
we have used during manual execution of scripts
Supports native gestures swipe scroll and other testing on multiple OS App
automate for running our regression packs in BrowserStack
Automated testing on real devices Parallel testing , integrated with Jenkins ,
comprehensive test coverage

Alternatives Considered

ScreenshotsCloud and Client Chat Live

Capture screenshots across many devices , platforms , os
devices specific views
no code setup for these capturing
Gelocation
Which are thinking to make use of in our project that enables location based testing . Ensure compliance with the region

Interactive debugging. BrowserStack inspect for live inspection of website elements
supports real device logs

Key Insights

Do you think BrowserStack delivers good value for the price?

Yes

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

Yes

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

Other Software Used

Jira Software, Jenkins, Evinced

Likelihood to Recommend

Any projects involving mobile development , could make BrowserStack device usage to the fullest as they provide wide range of devices an OS across both IOS and Android platform . It eliminates the requirement of having all real devices in place .
Scenarios where test required to pull the files from local in BrowserStack may be limitation where usage of BrowserStack is minimal

Using BrowserStack

Users and Roles

16 - We are team of 16 mobile automation tester spread over 4 squads to maintain and improve the performance and quality products delivered to customer . we have automation ,BDD- Java cucumber setup integration with Jenkins and BrowserStack facilitating the daily regression suites on dedicated devices for respective squad . We also make use of app live for manual testing

Support Headcount Required

4 - Good understanding and need of various products of BrowserStack so that when customer tells the problem and seek for solution , people must be skilled enough to understand their problem and suggest suitable products of BrowserStack to help them achieving their goals . along with continues support over dedicated channel or connect on monthly connect

Business Processes Supported

Execution of regression suites integration of Jenkins BrowserStack
Parallel execution
Security and compliance
Network simulation

Innovative Uses

Integration with ci/cd tools
debugging and collabroations
sim card/ mobile networks dedicated devices for specifictests

Future Planned Uses

Exploring network simulation testing
Visual testing (Percy)
Headless testing

Likelihood to Renew

BrowserStack has continuously contributing to deliver quality products to the customer facilitating running code in wide variety of devices provided by BrowserStack . Along with the network simulation testing is game changer which given real device customer experience to test key features like instant authentication . BrowserStack team always available for help for issues we face on daily execution

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BrowserStack powering continous quality

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