SAP Business Technology Platform as CPI integration suite Review
May 29, 2025

SAP Business Technology Platform as CPI integration suite Review

Harish Jadav | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

We use SAP Business Technology Platform as middleware(CPI) to connect any interfaces with SAP. We use it for automation on SAP Business Technology Platform to keep SAp as clean core and any add o SAP Business Technology Platform development leveraging SAP Business Technology Platform

Pros

  • CPI integration suite
  • Automation
  • Hana DB
  • ROI
  • integration suite
The platforms perfectly suits for the services we expect from SAP Business Technology Platform to keep clean core and perform add on developments through SAP Business Technology Platform
We have a great CSP i should mention the name [...] who helps us on product support clarifications for SAP Business Technology Platform technology
I have seen and used at least one use case - sales order automation e-BOL signature application through SAP Business Technology Platform

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

Yes

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

Order automation, integration suite, e-signatures on mobile devices

SAP Business Technology Platform Feature Ratings

Platform-as-a-Service
9.0
Ease of building user interfaces
9
Scalability
9
Platform management overhead
9
Workflow engine capability
9
Platform access control
9
Services-enabled integration
9
Development environment creation
9
Development environment replication
9
Issue monitoring and notification
9
Issue recovery
9
Upgrades and platform fixes
9

Using SAP Business Technology Platform

50 - IT
10 - middle and senior level technical SAP experts
  • Sales order automation
  • integration suite middleware
  • automation
  • e-signatures automation for bill of lading
  • keep clear core and develop add on's on SAP Business Technology Platform
it has served the purpose we intend to use it

Evaluating SAP Business Technology Platform and Competitors

we made the right choice and get better ROI

SAP Business Technology Platform Implementation

out projects went pity smooth without many bugs
  • Implemented in-house
  • Third-party professional services
Mygo consulting
Incture
Change management was minimal

SAP Business Technology Platform Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Escalation required
we did automation project and SAP Business Technology Platform CSP helped us guide through the use case that we can leverage for our automation

Using SAP Business Technology Platform

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • integration with external systems through CPI
Yes - we use it for integration using IPADs for e-signing functions

Comments

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