Remote access using TeamViewer
Updated September 13, 2019

Remote access using TeamViewer

Dave King | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

We use TeamViewer for remote support for our users. We also use TeamViewer for new employee training. We install software and trouble shoot any issues that arise. We can also transfer software and files to the remote computer as needed.

Pros

  • Remote control
  • File transfers
  • Remote training

Cons

  • Automatic screen sizing
  • Staying connected through system reboot
  • Copying large files
  • Don’t have to be physically at a machine
  • Can connect remotely
  • Can work from anywhere
TeamViewer is at the top of the list for reliability and functionality. You can always depend on being able to connect and find the computers you are trying to access remotely.
Remote training is a great use. Remote support and guiding users through issues is very convenient. Addding users to my personal list so I can easily find them to remote control works great as well.

TeamViewer Feature Ratings

Remote Access ()
Not Rated
Remote Support ()
Not Rated
9.0
File transfer
9
Instant message
10
Access to sleeping/powered-off computers
8
Session record
9
Annotations
Not Rated
Platform & Infrastructure ()
Not Rated
Security ()
Not Rated

Comments

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