Remote access management software
April 17, 2025

Remote access management software

Tony Higgins | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

SOS Unlimited

Overall Satisfaction with Splashtop

We use it for remote management for all of our systems needing to be monitored with unattended access. We have Splashtop integrated with Datto. We have moved from TeamViewer to Splashtop and have no regrets from the switch. We utilize it with Android and Apple remote access version and operation systems.

Pros

  • Performance is good able to stream many things at once.
  • Android remote access works pretty well and the view only apple version is pretty good too .
  • Up time is good and they have been adding a lot of features recently.

Cons

  • Improvement to included AR with the license.
  • Improve performance with tools like photoshop and AutoCAD.
  • Time it takes to reconnect to a workstation after disconnecting.
  • Grandfather users are forced to upgrade to new subscriptions.
  • Splashtop comes included with Syncron.
  • SOS unlimited will be the best deal for ROI.
Our legacy subscription was forced to a new subscription that was more than double in annual cost. Now announcements or heads ups were sent to legacy customers about the changes or forced upgrade. There are no options to keep your old subscription, and you will have to move to the new package.
Product is really good, and we have little to no problems with it. Splashtop seems to be both the right price, right license structure, and the SOS unlimited seems like it would hit right on the money with devices and features. Great tool for remote management software for all our systems.
The implementation process went pretty smooth. It works for our needs, simple and has the features we need. For essentially IT work and tasks it works well and seems to be real time responses. I wouldn't recommend for engineers to use for remoting into their system though. User friendly, even with less techie end users.
Yes - Yes, we used Splashtop to replace another product called TeamViewer within our organization. We have had no regrets from our switch and are happy with the program compared to what we moved from. We have little to no problems from the system and very minor major issues. Overall a good switch.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

They recently added support for virtual monitors in the remote session. SOS unlimited is the best deal they have. A lot of RMMs include the most basic version of Splashtop. They keep on improving the product on the years which is good. It is also included with some Syncro Subscriptions.

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