Parallels Remote Application Server (Parallels RAS) Product Review
Updated June 28, 2024

Parallels Remote Application Server (Parallels RAS) Product Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Parallels Remote Application Server (Parallels RAS)

We access Windows applications globally without a VPN by utilizing Parallels Client. After discovering that Citrix and Microsoft Remote Desktop Web complicated the user experience, we decided to use Parallels Remote Application Server (Parallels RAS) instead. After three years of use, we are really pleased with the products and have renewed the contract/license for an additional three years.

Pros

  • Remote Access
  • Web Access
  • File Transfer
  • Drag and Drop

Cons

  • Application User Interface
  • Support for Low Latency
  • Improve File Transfer /Drag and Drop on Low latency
  • Faster File Transfer
  • Improve User access Experience when compared to remote desktop web
  • Reduced IT Supports Requests as it can be accessible by browser
  • Reduced licensing cost when compared to citrix
End users may easily access it, and its deployment is simple. The support staff for Parallels Remote Application Server (Parallels RAS) was excellent; they could help and offer user guides that aided with implementation and management.
In two weeks, we were able to put Parallels Remote Application Server (Parallels RAS) into practice. We'd worked on three stages: 1. trial program involving consumers with extensive IT expertise 2. produced a user manual for non-IT users 3. sent user guides and Parallels login credentials to all users. Overall, we received good feedback, and users were able to log in quickly and with confidence.
  • XenServer, Microsoft Remote Desktop Connection Manager (RDCMan) and Microsoft User Experience Virtualization (UE-V)
Parallels Remote Application Server (Parallels RAS) provides the finest end user experience while being cost-effective and reducing administrative and support man hours.


Parallels Remote Application Server (Parallels RAS) is platform agnostic; it works with various kinds of devices (computers, phones, tablets) and several operating systems (Windows, Linux, Apple, etc.), allowing users to access it on gadgets of their choice.

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

Since we cannot have one server on one network, it is best suited for accessing Client / Server Applications with minimal user interface and processing time with users dispersed around the globe. For use in single offices, where all users are centralized and apps may be hosted locally on a server, it is less suitable.

Using Parallels Remote Application Server (Parallels RAS)

100 - We have thirty concurrent users license using Parallels Remote Application Server (Parallels RAS) to access the Marine Preventive Maintenance System application (Tero marine) to support crew onboard and assign jobs and ensure they are performing jobs assigned as scheduled, a cloud-hosted Windows application, for our one hundred users. Our users are dispersed around the country and some are accessing overseas.
1 - all skills
  • online access
  • mobile access
  • secure - multi factor authentication access
  • Client Software
  • Mobile
  • tablet
  • Browser
  • mfa authentication
  • tbd
  • tbd

Evaluating Parallels RAS and Competitors

  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
access a windows application by several users concurrently/simultaneously in a user friendly platform
every year

Parallels RAS Implementation

initially had issues in installation and parallels team had supported a lot and implemented was resolved with user trainings.
  • Implemented in-house
Change management was a big part of the implementation and was well-handled
  • usability
  • drag and drop - file transfer
  • office 365 access

Parallels RAS Training

Configuring Parallels RAS

too complex to configure the use all features
simple to use with limited / basic features
start with basic features and then roll out additional features gradually.
No - we have not done any customization to the interface
No - we have not done any custom code

Parallels RAS Support

ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
No escalation required
Immediate help available
Quick Initial Response
Need to explain problems multiple times
to get support 24x7
No - yes
did not use alludo
good support team
available 24x7
provide solutions if not escalate to resolve

Using Parallels RAS

ProsCons
Like to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
None
  • drag and drop
  • copy paste
  • access applications
  • office 365 access to all users
Yes

Parallels RAS Reliability

highly scalable.
less errors - stable application
we had experienced latency issues and support team had advised and reconfigured to resolve latency issues based on internet speed on end user.

Integrating Parallels RAS

never tried
  • none
did not integrate with any other application/service
  • no
dont know
did not use any
test compatibility and go ahead

Relationship with Alludo

Upgrading Parallels RAS

Yes - new releases are smooth from version 19. with version 18.xx, was unreliable. existing features were deprecated and unstable.
  • reliability
  • stability
  • tbd
  • tbd
  • tbd
Yes - enterprise

Comments

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