GoTo Webinar - Go for it
May 30, 2024

GoTo Webinar - Go for it

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Webinar

We use GoTo Webinar in 3 places:

- Giving demos of new features of our product to our customers
- Present webinars of our tech stack to our development team across the globe
- Training purposes

It became our go-to product to present new products and features to our existing customers and potential clients. Before, we used to record the video and send the link via email but it was missing live Q&A sessions. GoTo Webinar has solved it for us.

Pros

  • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
  • Recording capability for the later usage
  • Setup is very simple for both admins and end users
  • Polls are helpful in assessing the engagement of the customers

Cons

  • The polls we conduct are transient and they are not persistent
  • Integration with Marketo was not available, not sure if they have added now
  • Blackboard and free hand drawings are not available
  • Positive impact: Making our product reach to our new clients
  • Positive impact: Launching new features to our existing product is easy and worth value for money
  • Positive impact: Able to gauge the efficiency of our product by studying engagement dashboard
I would give a high rating because the setup is fairly straightforward on our side. The integration with Microsoft gives all the contact details and easy to send invitations and registrations to all the customer and clients.

Dashboards, recording feature, setting up the polls, Q&A sessions are efficient and easy to use.

We used TeamViewer and Skype for Business before this and we had a tough time conducting webinars when the target audience was huge. Lack of integrations with 3rd party platforms, and no analytics capabilities limited ourselves from going to the next level in both sales and training. The other products were good for presenting internally to smaller pool of people but when it comes to larger audience and to track metrics out of it, GoTo Webinar is a huge win.

Do you think GoTo Webinar delivers good value for the price?

Yes

Are you happy with GoTo Webinar's feature set?

Yes

Did GoTo Webinar live up to sales and marketing promises?

Yes

Did implementation of GoTo Webinar go as expected?

Yes

Would you buy GoTo Webinar again?

Yes

It is well suited for a mass audience of at least 100 plus. Polling features, audience engagement features, and seamless audio and video are some of the qualities that make the product feel very mature.

It might not be well suited if the company or target audience is small, they could very well use the regular, teams or Skype for Business without paying extra.

GoTo Webinar Feature Ratings

8.5
Audience polling
8
Q&A
9
6.5
Dashboards
7
Data exportability
6
7.5
High quality audio
8
Mobile support
7
8.0
Participant roles & permissions
8
Confidential attendee list
8
7.0
Branding options
8
Integration to Marketing Automation
6
7.8
Calendar integration
7
Record meetings / events
8
Slideshows
8
Event registration
8

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