Conductor is AMAZING!! Unparalleled Technology and Customer Support
September 03, 2019

Conductor is AMAZING!! Unparalleled Technology and Customer Support

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conductor Searchlight

With Conductor we're able to track SEO activity better than we ever were before. When changes are made to the site they are logged in it automatically. All of our keyword and content performance is intricately monitored and mapped so we can easily digest data and act accordingly. The weekly insights keep us on our toes and auto measure things like how many answer boxes our content appears for. We're able to tell great stories with data at the end of every month, quarter and as issues arise. On top of that, we have unlimited user licenses so the paid team and competitive insights team is using the tool as well.

Pros

  • Keyword research, tracking, and monitoring.
  • In-depth content performance insights with the ability to make custom content segments to measure groups of product pages, blog pages etc.
  • Both high-level and granular level of monitoring and insights.
  • Easy reporting allows marketers to share the most appropriate story with the right stakeholders easily.
  • Auto-generated insights remove a lot of manual data crunching and fast-tracks results, keeping marketers on their toes!
  • Conductor is led by a group of talented, down-to-earth, super-helpful and just awesome individuals. Their service is unparalleled in the industry and their product is right there with it.
  • YouTube channel integration for insights on which videos are performing well in organic
  • Constant innovation & amazing events!

Cons

  • Would like to be able to expand URL column in performance tables.
  • Sometimes the " __" search command doesn't work.
  • Increased monitoring and reporting efficiency dramatically.
  • Increased the velocity of our SEO activity with helpful insights and biweekly meetings.
  • Brought a new level of continuity to our technical recommendations.
  • Contributed to improved performance across the board for multiple domains.
Conductor provides high-quality data that you can tell wonderful marketing stories with, from content performance to in-depth site diagnostics! Data is the key to any good content marketing and SEO strategy, so having access to so many rich data insights is a real treat.
Conductor provides unlimited user seats into their platform so it's super easy to collaborate with other members of the SEO and content teams on the platform. They all have 24/7 live access to the same data I have access to. Similarly, if a colleague doesn't have a seat in the platform, insights and reports can easily be shared via email or downloaded. This saves us valuable time and provides users with the convenience they need to communicate key information for our mutual success.
I could rave about Conductor's customer support all day. They wooed me in their sales process, onboarded many of our team members in an organized and clear way to ensure we all understood how to use the platform and have supported us in every way since! I absolutely love our customer success team and reps, everyone at Conductor is an absolute pleasure to work with.
Conductor's platform is most suitable for marketers working in-house on SEO and content (including social) performance. While the investment is completely justified for everything that you get with Conductor (hello access to Deep Crawl and many other tools centralized!!), it would be a challenge for a search agency managing many client sites to see ROI because their offering is on a per domain basis. That said, many agencies could be using Conductor for all I know and accessing all of its glory - I hope so because it's a real gem!

Conductor Feature Ratings

SEO
10.0
Keyword analysis
10
SERP ranking tracking
10
Competitive analysis
10
Site audit / diagnostics
10
Site recommendations
10
SEO Channels
9.3
Local SEO
8
Mobile SEO
10
Global SEO
10
SEO Platform & Account Management
10.0
Multi-domain support
10
Integration with web analytics tools
10

Using Conductor Searchlight

I check features like the InsightStream every Monday to monitor any major losses or gains in performance. These are easily digested and save me tons of time searching for these insights manually. If there's anything "worth calling home about" I can easily add insights into a workspace and create a report to communicate these results. It's super easy to use Conductor with a team and across departments.

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