Sprinklr SocialFormerly Sprinklr Social Engagement & SalesPricing

Difficult UX, clunky Expensive No more ongoing support Slow responses from contacts … Sprinklr appears to be priced between the 2 however, this is no support (apart from logging support tickets/issues)

daunting for others. Training is needed. Pricing - The platform is robust, but there are additional modules that each cost money. (Care cloud, Listening, etc

There are so many options that it can become overwhelming. It's pretty expensive relative to other tools.

Quite expensive compared to other tools. Sprinklr is definitely one of the most expensive tools we've used in our agency. Some … out there. While they might be slightly expensive, the functionalities the platform provides justify the price tag. We were able to make full use…

I would like to see more affordable Sprinklr online training available, especially for utilizing new features … day certification workshop in London this summer, but I estimate it will cost me $5k+. There is the very rare, but occasional "bug". This is most likely … sui…

that sounds fabulou, but will cost you. Also, be aware of how many users you will have logins for, as any additional will cost you as well.

options but honestly, it does way more than any free software can ever do. The cost and the additional costs to add the paid module are probably my only complaints

Correct product concerns earlier in cycle - drive down expensive repair costs Allows us to provide real time aid to customers in distressed

interested in you and to engage with them further, this is an important value-add. Reporting: Reports are clean, simple, and visually appealing. They can … both creates a sense that we are listening and also allows us to provide value to our customers specific to their care-…

social accounts with one tool. This is extremely beneficial when you are in charge of numerous social accounts for your business. Provides capabilities to … Sprinklr met all of my needs while I was in charge of social media for our entire business unit.

mouth and recommendations for the sale of their product and therefore really valued the power of being a strong presence on social media. … mouth and recommendations for the sale of their product and therefore really valued the power of being a strong presence on social media.…

easy to work with and won't constantly hassle you to upgrade to a more expensive plan like some of their competitors. … performance delta is absolutely not worth it for the dramatically higher price. which I've previously has experience with Spredfast and am somewhat familiar … compared t…

were to suddenly become much more expensive to us as a nonprofit, we would likely discontinue and look for a more affordable service. … As a nonprofit, we have an arrangement that makes Sprinklr affordable for us. In these circumstances, and with v 6.0 coming out, we are…

At a competitive price, Sprinklr offers the most features needed by a very large organization; one that is trying to scale social media use beyond the … useful once you get the hang of it. The digital asset library is a huge value added component. The approval process for reviewing messages prior to posting … I've used a number of social media ma…

create less documents and be more efficient with our time - all adding value back to our client. … create less documents and be more efficient with our time - all adding value back to our client.

customizability is great, but comes with a price: There is a steep leaning curve. Platform flexibility comes at the price of some user friendliness - Radian6 … customizability is great, but comes with a price: There is a…