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BrowserStack

BrowserStack

Overview

What is BrowserStack?

BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Percy - Free

$0

Cloud
per month Unlimited users and 5000 free screenshots

App Percy - Free

$0

Cloud
per month 5000 free screenshots and 100 minutes of infrastructure

Test Observability - Unlimited Free

$0

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://ow.ly/1bSc50MeEER

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

App Percy - Visual Testing for apps, simplified

YouTube

Percy Demo | See Percy in action

YouTube

Getting started with the BrowserStack SDK

YouTube
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Product Details

What is BrowserStack?

BrowserStack is test platform built for developers andQAs to expand test coverage, scale, and optimize testing. BrowserStack can be used by teams and organizations of all sizes - whether testing manually, starting test automation, or scaling automation.


BrowserStack states its customers include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others who use BrowserStack to:

  • Expand test coverage with cross-browser, real device, accessibility, and visual testing.

  • Scale test automation with BrowserStack's leading cross-browser and real device cloud and test observability.

  • Centralise and scale testing processes with test management.

  • Unlock testing and quality insights.


BrowserStack Products:
Live - Manual cross-browser testing
App Live - Manual real-device testing
Automate - Browser automation grid
App Automate - Real device automation cloud
Percy - Automated visual testing and review
Low code automation - Test automation without coding
Accessibility Testing - Test WCAG and ADA compliance
Test Management - Unify and track all test cases
Test Observability - Test debugging and insights

BrowserStack Features

Automation Testing Features

  • Supported: Record and Automate
  • Supported: Multi-Browser Testing
  • Supported: Mobile Testing
  • Supported: Test Scheduling
  • Supported: Test Management
  • Supported: CI/CD Tool Integration
  • Supported: Parallel Testing
  • Supported: Object Recognition
  • Supported: Data-Driven Testing
  • Supported: Testing Collaboration
  • Supported: Real Device Testing
  • Supported: Testing Reports & Analytics

Additional Features

  • Supported: Accessibility Testing

BrowserStack Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

BrowserStack Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.

Sauce Labs, Perfecto by Perforce, and Experitest are common alternatives for BrowserStack.

Reviewers rate Availability highest, with a score of 9.4.

The most common users of BrowserStack are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-3 of 3)

BrowserStack : The Best Mobile Farm there is and there will be

Rating: 8 out of 10
September 20, 2024
Vetted Review
Verified User
BrowserStack
2 years of experience
We are developing a health & fitness app that has 800+ test cases. We have identified, and automated 400+ of them, and they are executed on a daily basis via BrowserStack. From Locator identification to test execution, Browserstack is our go-to tool. It saves us from the hassle of going through the rigorous process of setting up xcode and other tools required to otherwise automate iOS test cases and even allows us3s to run test cases for iOS without using MacOS. All in all, BrowserStack has come in very handy for us as it allows us to save our expenses and time we would have otherwise spent on setting up the testing environment and other small details.
  • Video playback of execution
  • Network Logs of execution
  • Daily summary of number of tests run and the success percentage
Cons
  • The product should be made affordable for freelancers as this will allow even more publicity for an otherwise already awesome tool
Suited for companies who want to automate iOS and Android test cases but can't afford to splurge on setting up the test environment. BrowserStack provides a readymade. Less Appropriate for companies who have budget constraints as BrowserStack comes at a premium; having said that, it will easily provide a huge return on investment test environment for them.
  • 24*7 Customer Support
  • Immense Community Support
  • Range of test devices for both Android as well as iOS
  • Less Expenditure on buying new device for testing
  • Less Time Being spent on Environment setup
  • Quicker debugging as Playback option is available
  • Smoother Releases as we can quickly give a go ahead from the Automation End
As we didn't have proper Xcode setup in our computers it was impossible to inspect/execute iOS devices

We have integrated our repo with Browserstack and pipeline and run cases directly. When the cases fail we can see the video playback and also Test Observability tab provides better introspection and Pattern analysis
Immensely. This is one of the top 3 reasons we went for BrowserStack in the first place. We are able to run tests on a myriad of real devices while not spending too heavily on them. For our demographics, we have to take care of users who use Android as well as iOS. Browserstack provides the perfect answer to that and enables us to test on a host of different real devices.
  • App Automate
  • Test Observability
App Automate is the star of course. This has helped immensely in solving the logistical needs of our org to provide multiple devices for automation
Not only has this resolved our need for automating multiple Android devices without buying multiple models, it has also helped in iOS by providing devices across all OS

Test Observability is the best partner Ione could possibly hope for checking trends and patterns of failing cases
BrowserStack has better Customer Support, better Community backup, more range of devices, and better Return on Investment than both of the above mentioned companies.
5
We have 3 members in our App Automation Squad who use Browserstack for our Automation requirements

We have 1 person from Devops team, who is responsible to ensure the pipeline is successfully integrated with Browserstack

We have our CEO who extensively uses the Test Observability feature to check the trends of the cases
2
So we have myself and Another Automation QA who look up if there is any issue in Browserstack and resolve it.

If we are unable to do so, we check with the Browserstack Single Point of Contact Shubham, and he in turn directs to check with his team if needed
  • Automating iOS Devices
  • Checking the video Playback of the iteration to observe the fail point instead of re-running it
  • Observing the trends of execution and picking up the flaky cases for optimisation
  • We are only in the initial phases of using Browserstack, so we have not yet come up an Out of the box innovation here
  • We are in talks to include the App Live feature in our package
  • We also are checking and observing Test Management
A full 10 out of 10, no doubts :)

I am absolutely in love with this Device Farm and am yet to face any problem here.

From its Services to the ability of Help Team to handle our doubts, everything is perfect.

As a matter of fact I did use SauceLabs, but to be honest, it does not stand a chance to compete with Browserstack
No
  • Scalability
  • Integration with Other Systems
  • Ease of Use
To be honest, all three factors weighed in while preferring Browserstack over Saucelabs or Lambdatest.

We definitely wanted to be able to scale the device coverage so that was a big deciding factor as two which device farm can provide how many devices

We also wanted to be able to integrate this with our Repo and Pipeline so Integratability was also one thing we wanted

and of course , it should not need a crash course just to be able to use it, so all three factors played a role here
If I have to do it again, I won't hate my time trying other providers as I know Browserstack is the best one, I will directly go for it
  • Implemented in-house
No
Change management was minimal
  • Na
Did not Participate
  • No Training
The product does not need any training Its very easy to use
The product is configurable, we did not face any difficulties while configuring it as per our requirement
Not really
No - we have not done any customization to the interface
No - we have not done any custom code
Na
We needed initial support while setting up and while exploring new features during the Trial Period. Our contact person is Shubham. Shubham and his team were always present whenever we needed them and patiently explained us the solutions and on odd occasions walked us through the solutions as well. Definitely very helpful , I will give them a solid 10 out of 10
We have not purchased it yet as we have not run into a bunch of issues yet
No
na
Its so easy to use that even a newcomer and start using it.

You simply have to upload the app and start your work, don't there are many other easier to use device farms as of now
  • App Live
  • App Automate
  • Test observability
  • Not found
I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best

As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose
Till now have not faced any outage Whenever we have taken help from the Browserstack Support team, they have given prompt and helpful answers
To be very honest, the app we have used is not very complex, so I won't be able to comment on this with survey, but what we have seen is that BrowserStack gels well with other systems.
  • Cicle CI
  • Bitbucket
It was easy enough as our Devops Team member was well versed on how to integrate with BS
  • NA
  • API (e.g. SOAP or REST)
Easy as per my Devops guy
NA
No Vendors were involved, directly dealt with Browserstack
No Vendors were involved, directly dealt with Browserstack
No Vendors were involved, directly dealt with Browserstack
No Vendors were involved, directly dealt with Browserstack
No Vendors were involved, directly dealt with Browserstack
No Vendors were involved, directly dealt with Browserstack
No
  • Na
  • Na
Yes
Yes, we changed from free to paid

Good for cross browser testing and parrallel automation run

Rating: 8 out of 10
October 19, 2023
Vetted Review
Verified User
BrowserStack
3 years of experience
Me and my team was using BrowserStack for our automation suites, it was much more faster and easy to use on its UI than what we are using currently. I would like switch back on Browserstack.
  • parallel execution
  • Many of platforms for testing
  • Well integration with Selenium and Cypress
  • Manual testing
  • Easy to use and fast
Cons
  • They can reduce the cost
  • More flexible plans can be introduced
  • Support team needs to be aware more technical things
Browser stack tool is good with automation testing and it can be integrate with the Selenium and also it can work well with the cypress and We were using it many times for cross browser testing as it has many platforms available to execute our test cases. It helps to avoid complicated Selenium grid setup, cause it takes care all features like grid, It helps lot in parallel testing as well.
  • Parallel automation
  • Cross-browser testing
  • Manual testing
  • Mobile testing
  • Automation
  • helpful in testing before final release
  • It helps us a lot to test cross-browser when we had launch new UI
  • reduce the time of execution as we can run 5 automation suites at a time
  • reduce the cost of infrastructure, and VM's
Before browserstack we need to maintain VM's with specific configuration as per our test environment, and need o hire separate resource to maintain all those environments and infrastructure, but now it is taken care by Browserstack.
We do bought many hardware for testing purpose before that, but now no need to spend on it.
  • App Live
  • Automate
We do used automate feature from the browserstack to monitor our suites test execution progress, it is easy to analyse the results as it has step by step logs and recorded video and also we do used for manual testing with as many available platform and these fulfill our needs in automation, manual and CBT testing
Price looks little high for browserstack , they need to introduce more flexible plans to stack their customers, support team must be more quick, sometimes they take more than 2-3 days to resolve the issue. other tools are available in less cost with same features. so later on my organization decided to switch on to LambdaTest.
Kernel-based Virtual Machine (KVM), Selenium, Apache JMeter, IntelliJ IDEA
15
We were using browser stack for QA team while automation test execution and for Manual testing while cross browser testing, also it was used by UX developer to test their design on the other environment, also sometimes but very rarely used by sales team to demonstrate the application on all the environment.
5
No as separate team is required to support browserstack, cause this application is easy to used, once I given a training to my dev and qa team, later on they have not faced any issue, while automation we do faced some issues but resolved those through out the browserstack support team.
  • Mostly used for automation test execution
  • then we do used for cross browser test execution
  • and it has reduce the cost of infrastructure
  • Cross-browser testing
  • UX testing by design team
  • parallel test execution of large number of test cases
  • if it will be available in less cost
  • and more flexible plans as per the requirement
  • it will have similar feature of manual and automation testing
This decisions mostly taken by senior management at VP and CEO level, they also need approval from many other teams like dev, design according to the use, and finance due to competitive cost, They do check other product as well, and I am just a single person from QA team, and not a decision maker.
Yes
we are now using LambdaTest, it has similar feature like browserstack, they have very quick and good support team, and many times they resolved our issues within 24 hours, the reason is we are using LambdaTest that it is available in better cost as compare to any other product in the market, before that we were using browserstack.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
  • Other
We need a cloud solution as we want to use it for automation run over the multiple environments, and also it should fulfill our Cross browser test execution requirement. Integration is required cause we are using Selenium and cypress both in our automation, Ease of use cause multiple teams are using this application from our organization.
I am not sure about this question, it depends on future available competitive applications, also it is very important the cost in which those tools are getting available, accordingly my organization can take the decision, as we are very small company and cost is very important factor to select the paid tool.
  • Implemented in-house
No
  • Learning the browserstack tool and its usage
  • integration with automation Selenium and cypress
  • setting up capabilities inside automation scripts
It was new learning for me, till the time I was not aware of such tools are available for manual CBT testing and for automation integration caue I was using some VM for testing, it has increase my knowledge and skill set. It was a fun while implementation and I enjoyed it.
  • Online Training
  • In-Person Training
Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.
Configuration should be limited, and browserstack has that type of advantages so it will be become easy to understand.
Most of configuration should be on the UI itself instead of at the file level. if possible cypress and Selenium integration can be make more easier.
No - we have not done any customization to the interface
No - we have not done any custom code
No, I don't have any change right now if I found anything will drop a mail to browserstack support team.
Sometime they take more than 24 hours to connect with us, so I am giving average rating.
Yes, we have been used a premium support, as we have continuous delivery and for that purpose we need this for our QA and Dev team.
No
Not remember, bonus means extraordinary, It serves our purposes that set like
1. Automation, 2. Parallel testing 3. CBT testing 4. Manual Testing 5 Dev and Design level testing
Yes it is easy to use UI, all our team understand all its functionality in just one simple training.
  • Manual testing
  • Cross browser testing
  • Integration with other tools Selenium
  • Available documentation
  • Platform and capabilities selection for automation
  • integration with cypress
  • integration with Selenium
Yes, but I don't use it
sometimes cross browser UI results are not matching with the exact actual hardware, not 100% reliable but it was happen in very rare cases.
No down time, it was available mostly all time whenever we need it in all our weekdays.
Sometimes our suite get aborted in between but not sure it was a issue browserstack, it could be with our jenkins.
We have integrated Selenium and cypress both with browserstack and it was done end to end for our automation suites execution, I though can we integrate JMeter as well but never tried it.
Never ask to support team for JMeter integration, if I get time I will do my research on this in future.
  • File import/export
  • Single Signon
  • API (e.g. SOAP or REST)
  • ETL tools
My use was very limited after integration, we used to open browser stack only for analyse the execution and to do some cross browser testing on it.
It has take full day to integrate with the automation and jenkins end to end, one day is good enough time to spend on any new tool to learn and understand all it features and integration capabilities. and it is one time effort so think it is easy for iteration.
No as such, as my integration went well without any hassle.
I am not part of that sales process, but it was cool what I heard from my manager.
All the process takes -2-3 days to complete, and quickly we received mail from support for any training about the product, and we make it live as soon as training done
Not aware of pro services
Cost : It should be more competitive cause same feature I can get in other products as well.
Not sure about all this billing details, I am not part of that discussion.
Not sure, I am not part of that discussion..
  • App live testing by manual team
  • parallel testing by automation
  • cross-browser testing with available n number of platforms
  • some AI integration for automation
  • By cost, it should be more competitive
  • Keep update latest browser versions as soon as

BrowserStack - Great for Mobile App Testing

Rating: 10 out of 10
December 14, 2022
AG
Vetted Review
Verified User
BrowserStack
3 years of experience
Our Business Problem - How to execute test cases manually/automation on Mobile App & browsers
Start - We are using browserstack for running our automation suite and also doing manual testing on Mobile App.
It helps us lot while doing testing within sprint and running regression within Release.
We are also planning to leverage for doing Mobile Performance testing which is great so far.
  • Mobile Setup is really helpful
  • Mobile Browser Support with in browserstack is fantastic
Cons
  • Struggling with Image Injection which didn't work for us
  • SMS Testing
Mobile App Testing
Browser Support in Mobile & Desktop is great
Good Support team and respond quickly
  • Mobile Setup
  • Able to perform Mobile Tetsing within Sprint
  • Able to perform regession testing within release
For Android version Browserstack is pretty fast
You can see why it is taking more time while doing testing on iphone
That is great feature we get from BrowserStack and main reason to use it
Due to better Mobile App testing feature, we choose browserstack
30
SDET Lead
5
SDET
  • Mobile App
  • Mobile App Testing
  • Iphone Performance Parameters
Yes
Saucelab
  • Product Usability
Mobile App
Speed to do Mobile App Testing
  • Implemented in-house
No
  • Firewall Issues
No
  • No Training
Get some training on Percy tool implementation
Yes
Some configuration is required to get it implmented
No
No - we have not done any custom code
I want to learn how can i add any customization and use it
Overall Support is good, We should have some support from different countries to handle geographical issues
Not Sure
Yes
Yes
Not Sure
Easy to use
  • Browser testing
  • Percy Tool Integration
Scalable
  • Not integrated with ther
I am not sure about this feature
  • Yes, I want to explore that area too
I want to hear about it
  • API (e.g. SOAP or REST)
No
Not used
Need more information in this area
Not used
No
No
  • FingerPrint Testing
  • SMS Testing
No
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