Bright Pattern Contact CenterPricing

have expensive per minute call costs, while lacking detailed reporting and customization. we had different tools across teams which created silos and made

Here in Colombia, there are other companies that sell licenses at a lower cost, which is not competitive on that front. Lo utilizamos como plataforma de … stability of the platform and their clients, and they generate significant value for Visual Contact. Los requerimientos…

center product of choice for 3 key reasons. 1) 30% - 40% saving on license fees vs competitors. License model is simple customers do not have to pay extra … We saved customers between 30% - 40% of the cost of their current omnichannel contact center solutions when we implemented ……

Very fast deployment which kept cost down on our side Straightforward and reasonable pricing without too many add-ons Support is always willing … We chose Bright Pattern Contact Center due to its lower cost of ownership, fast implementation time, and feature set. Additionally,…

Reliability is key. Outages would cost us thousands of dollars per hour.

official training they dont want you to change the IVR they want to charge you or at least charge you several thousand to become trained in studio, Avaya was just … increase reporting capability the cost is an issue but that is our fault as we did nit utilise the system to…

Omnichannel contact routing customizations call routing offer solutions at a great price … Bright Pattern has much better ROI. Significantly less expensive and same or better performance

Accurate Implementation Cost effective solution Brilliant Team

scalability and the pricing is always best. The agent desktop and quick support is supirior in many ways but more importantly for us the price is best all while … small clients and works best with straight forward IVR flows but the overall price and ease of scalability is…

support to 3,000-5,000 employees a day, 26,00+ a week. As the person in charge of creating and maintaining these phone and chat trees, I have worked closely

Costs are higher than competitors Needs a simple base license option at a cheap rate for very small clients Fast deployment Multi-tenant configurations are

Increased our outgoing call capacity by 1000% 60% less expensive than other solutions 50% reduction in handling time