Kevin Almond

Kevin Almond
Member for 2 years
15 ratings & reviews completed
Average rating:  
Reputation: 175
TitleHead of Customer Success
Job TypeManager
DepartmentCustomer Service
CompanyForfusion Ltd
IndustryInformation Technology & Services
Size51-200 employees

Expertise

ProductExperienceLevel of Expertise
Webex Calling
2 years
Cisco AnyConnect
10 years
Advanced
Asana
2 years
Competent
Cisco Meraki MR Wireless Access Points
12 years
Advanced
Zoho Desk
3 years
Zoom Workplace
4 years
Intermediate
Microsoft Teams
4 years
Competent
Webex App
2 years
Competent
Zoho CRM
Cisco Firepower 2100 Series
3 years
Advanced
Cisco Duo
6 years
Advanced
Cisco Meraki SD-WAN
12 years
Advanced
Cisco ASA 5500-X with FirePOWER Services
15 years
Cisco Meraki MX
11 years
Cisco Catalyst 9300 Series Switches, discont
11 years
Zoho Analytics
3 years

Badges

Pundit- VoIP
Pundit- Wireless LAN
Pundit- Firewall
Pundit- Knowledge Management
Pundit- Social Media Customer Service
Pundit- Help Desk

Ratings and Reviews

ProductRatingRating DateReview Link
Zoho Desk
Jan 1, 2024Read Review
Cisco Meraki MX
Mar 4, 2025Read Review
Cisco Meraki MR Wireless Access Points
Sep 5, 2023Read Review
Webex Calling
Dec 9, 2022Read Review
Zoho Analytics
Dec 21, 2023
Cisco Secure Access by Duo
Sep 3, 2023
Cisco Firepower 2100 Series
Sep 3, 2023
Cisco Meraki SD-WAN
Sep 3, 2023
Cisco ASA 5500-X with FirePOWER Services
Sep 3, 2023
Webex App
Dec 21, 2022
Zoho CRM
Dec 21, 2023
Zoom
Dec 21, 2022
Microsoft Teams
Dec 21, 2022
Cisco AnyConnect
Dec 8, 2022
Asana
Dec 8, 2022