Item: WebWave
Rating: 9
Author: Sanjay Marathe

Overall Satisfaction with WebWave

Use Cases and Deployment Scope

I run a web designing business. I have been using a couple of other web builders for the past 3 years. I recently came across WebWave and found it offers more design options and flexibility as compared to the other web builders. Some of the design tools like the option to create transparency in elements, the ability to place logos, graphics, and elements at specific positions are a real boon. It also offers an email solution along with its premium plan, but I have not tried it out yet. However, support materials need to be provided for instructions on some things.

Pros and Cons

Pros

Placement of graphics, logos, elements at specific locations on the page.
Ability to easily tweak the mobile versions to make them more user-friendly.
Transparency option for elements.
It offers layering of elements similar to Photoshop, enabling more creative design.

Cons

It would be great if the shopping cart can offer a couple of product variations.
Support materials/videos for instructions like pasting code, changing [the] name of the temporary URL, etc.

Return on Investment

I have just started using it, but I see tremendous growth potential with the ease of setting up a new website at affordable rates.

Key Insights

Do you think WebWave delivers good value for the price?

Yes

Are you happy with WebWave's feature set?

Yes

Did WebWave live up to sales and marketing promises?

Yes

Did implementation of WebWave go as expected?

Yes

Would you buy WebWave again?

Yes

Likelihood to Recommend

WebWave is suitable to make a website for corporate, professionals, artists, etc. If the shopping cart can be worked on to offer a few product variations, it can be used for more online sellers. It is also good for blogs by creative professionals.

WebWave Feature Ratings

WebWave Support

WebWave Customer Support Pros and Cons

Pros	Cons
Quick Initial Response	Slow Resolution Poor followup Less knowledgeable Problems left unsolved Not kept informed Escalation required Need to explain problems multiple times

Premium Support

I am not aware of this option.

Support Rating

1. The support person does not seem to understand the issues, and seems like they go off to talk to somebody and revert back every 5 to 10 minutes. It takes up a lot of time.
2. There is a lack of reading material to address simple issues like changing the website name in the dashboard, pasting a code, etc.

Comments

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Monika Buchelt
commented 3 years ago
Store functionalities in our tool have been developed a lot lately. We already have product variants, different forms of payment, translation of the shopping cart into any language and many other interesting functionalities. Check it out.

A Dynamic yet Easy to Use Web Builder!