MasterControl Quality Excellence Review | TrustRadius

Overall Satisfaction with MasterControl Quality Excellence

Use Cases and Deployment Scope

MasterControl Quality Excellence has helped my team be more efficient. It allows us to collaborate on and route documents to other members in our organization with ease. MasterControl Quality Excellence is also constantly adding new features and welcomes feedback both on their site and at their yearly conference. I have enjoyed my time working with them.

Pros and Cons

Pros

Clearly defines assigned tasks
Explorer/Search function
Workflow creation

Cons

Multiple people being able to collaborate in a workflow at once
Less exact search function (in process)
Publishing queue can get bogged down

Return on Investment

Faster turnaround times
Less manual routing
Licenses are expensive

Usability

7

It takes some time to get used to it, but once you spend time in the system it becomes easy to use

Key Insights

Do you think MasterControl Quality Excellence delivers good value for the price?

Not sure

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MasterControl Quality Excellence go as expected?

No

Would you buy MasterControl Quality Excellence again?

Yes

Other Software Used

Adobe Workfront

Likelihood to Recommend

If you are routing lots of documents to multiple departments and need a validated system MasterControl Quality Excellence is a quality system to use.

Comments

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