User in a medium sized school district.
May 13, 2024

User in a medium sized school district.

Mike Ellis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Resolve

Our organization has systems and services that require remote access. Go to Resolve allows us to connect seamlessly with those devices.

Pros

  • Seamless Connectivity.
  • The ability to update systems remotely.
  • Systems diagnosis.

Cons

  • N/A
  • Time saving.
  • Saving on travel.
Navigation in the system has been extremely user friend in all aspects.
We are a school district, and our technology department covers 31 schools, three district office locations, a transportation hub, and a maintenance shop. This product allows us to toughen devices as necessary. In addition to devices in the remote access groups, the ability to easily invite other devices to allow for access also helps to streamline efforts when a physical visit is not warranted.
  • SolarWinds Network Configuration Manager (NCM)
N/A

Do you think LogMeIn Resolve delivers good value for the price?

Yes

Are you happy with LogMeIn Resolve's feature set?

Yes

Did LogMeIn Resolve live up to sales and marketing promises?

Yes

Did implementation of LogMeIn Resolve go as expected?

Yes

Would you buy LogMeIn Resolve again?

Yes

We are in a school district about 91 square miles from end to end. It is not always convenient to go to a machine. This product allows us to troubleshoot and view devices from our office space.

LogMeIn Resolve Feature Ratings

Monitoring Tasks ()
Not Rated
Not Rated
Patch Management
Not Rated
Application Performance Management ()
Not Rated
9.5
Attended device access
10
Unattended device access
9
Mobile device access
9
Virtual device access
9
Multiple-display support
10
Multiple concurrent sessions
10

Comments

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