Cost-Effective and Feature-Rich
April 08, 2021
Cost-Effective and Feature-Rich
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Basecamp
Basecamp is our core platform for the management of all projects across the business division. It is used by all my delivery teams as well as my clients who are users in multiple departments within the organisation. We also provide access to users from external organisations that are a blend of subcontractors working for us and collaboration clients from other businesses.
The primary role for Basecamp is our unified platform for tracking and progressing work across all our delivery programmes. We wanted to centralise this in a single toolset to ensure all stakeholders have full and clear visibility on all communications, progress and plans. A key driver for this choice of platform is to do away with multiple services that result in disjointed flow, such as email, document repositories and desktop documentation tools.
The primary role for Basecamp is our unified platform for tracking and progressing work across all our delivery programmes. We wanted to centralise this in a single toolset to ensure all stakeholders have full and clear visibility on all communications, progress and plans. A key driver for this choice of platform is to do away with multiple services that result in disjointed flow, such as email, document repositories and desktop documentation tools.
Pros
- Ease of use meaning that non-technical users can be onboarded with minimal training required
- Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
- Good collaborative features to encourage adoption and management of end-to-end process on Basecamp
Cons
- Ability to create project & task list templates to speed up new project/task creation
- Reporting is limited; some export facilities to track task progression would help
- The ability to create recurring tasks
- Basecamp Personal offering includes 20 users which allows you to run the platform free of charge on an unlimited basis for a small to medium size team
- Paid-for version allows unlimited users at a very cost-effective price and offers substantial value for money versus the market competition
- Being able to consolidate all of our project collaboration activity into a single platform means the overall cost of ownership has dropped significantly since adopting Basecamp
- The ease and speed in which users can be onboarded has meant the ramp-up time for new users has been minimal
- The ability to add external stakeholders easily has allowed us to remove previously existing performance bottlenecks when engaging with our vendors and external clients
Comparatively, Basecamp has been found to be the easiest to use and onboard new users. Additionally the cost model for our organisation is much lower on Basecamp compared to the competition.
Other products are more aligned with Agile practices but for most of our operational needs, this was not deemed to be a necessity.
It's also a very attractive offering when you consider that adding more users doesn't increase your cost footprint.
Other products are more aligned with Agile practices but for most of our operational needs, this was not deemed to be a necessity.
It's also a very attractive offering when you consider that adding more users doesn't increase your cost footprint.
Finally, the breadth of options available for integration to third party services is great and further reinforces why this is the platform of choice for us.
Do you think Basecamp delivers good value for the price?
Yes
Are you happy with Basecamp's feature set?
Yes
Did Basecamp live up to sales and marketing promises?
Yes
Did implementation of Basecamp go as expected?
Yes
Would you buy Basecamp again?
Yes
Comments
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