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WalkMe

WalkMe

Overview

What is WalkMe?

WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within…

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Learn from top reviewers

The wonders of WalkMe

Rating: 10 out of 10
August 12, 2022
IncentivizedVetted Review
I've used WalkMe across multiple systems, mainly for onboarding and for user education as well as automation, new feature adoption, and feedback surveys. I've also used it on ...
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Elizabeth Willisson
Professional - Information Technology
Lead Technical Consultant
Multiple positions
WalkMe3 years of experience

Walk thru WalkMe

Rating: 9 out of 10
July 31, 2022
IncentivizedVetted ReviewVerified User
Training time was saved when we implemented a new product or changed from PeopleSoft to Success Factors. WalkMe helped us to reduce the number of frequently asked queries in s...
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SMS Saravanan
Consultant - Information Technology
Advanced Business Analyst II
Novo Nordisk
WalkMe5 years of experience

WalkMe is the future of training and digital adoption!

Rating: 10 out of 10
May 27, 2022
Vetted ReviewVerified User
As an IT trainer for many years, I have used many methods for designing and delivering training for staff. Issues arise when staff forgets some of what they have learned on th...
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Hayley Dolby
Employee - Information Technology
WalkMe Solution Builder and Systems Trainer
Connected Places Catapult
WalkMe1 year of experience

WalkMe helps us walk our user to success

Rating: 9 out of 10
May 5, 2022
Vetted ReviewVerified User
I use WalkMe to provide just-in-time help for our web-based enterprise software. We are trying to help users quickly learn and understand our product so they can be successful...
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Theodora Mazza
Employee - Other
Senior Information Developer
Siemens
WalkMe2 years of experience

WalkMe is a market leader in Digital Adoption space and deservingly so

Rating: 9 out of 10
May 3, 2022
Vetted ReviewVerified User
We have been unlocking huge value by bringing WalkMe to our many products for the last 3 years. We have been using WalkMe for many use cases or opportunities, such as Training...
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Krishna Khanna (they/them)
Manager - Human Resources
Global Learning Experience Design Manager
Boston Consulting Group (BCG)
WalkMe3 years of experience
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Pricing

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WalkMe

WalkMe

N/A
Unavailable

What is WalkMe?

WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

WalkMe demo

YouTube
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Product Details

What is WalkMe?

WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.



WalkMe Features

  • Supported: Guidance
  • Supported: Engagement
  • Supported: Insights
  • Supported: Automation
  • Supported: On-Screen Recording
  • Supported: Employee Training
  • Supported: Onborading
  • Supported: Change Management
  • Supported: Support

WalkMe Screenshots

Screenshot of Reduce support costsScreenshot of Accelerate the onboarding processScreenshot of Automate any repetitve processScreenshot of Record your users in session to gain valuable visual analytics.

WalkMe Video

Learn more: https://www.walkme.com/

WalkMe Integrations

WalkMe Competitors

WalkMe Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsAll
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAll Countries
Supported LanguagesAll Languages
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 29)

The wonders of WalkMe

Rating: 10 out of 10
Incentivized
August 12, 2022
Likelihood to Recommend
  • New system implementation - if you're switching or upgrading systems, you can ease users through the transition by providing in-system contextual guidance, extra tips, and automating clicks they don't need to worry about.
  • Data integrity - if you have users making mistakes in the system, you can add validation with WalkMe without the need for developer time and reduce those errors and upstream problems, and related costs
  • Reducing support tickets - if you have support tickets coming through about how to do tasks in a system, you can reduce the time and cost of your support staff answering these tickets by addressing the queries with WalkMe content
  • Change management - ease users through change with guidance and provide in-system surveys
  • Onboarding - bring new users quickly up to speed with onboarding tasks
  • Automation - automate your regular processes and cut system time, freeing users up for more important tasks
  • Process/system analysis - use the analytics to track where users are dropping off in processes and making errors and address these with WalkMe content
  • User experience - make your system more user friendly

WalkMe is a market leader in Digital Adoption space and deservingly so

Rating: 9 out of 10
May 03, 2022
KK
Krishna Khanna (they/them)
Global Learning Experience Design Manager
Boston Consulting Group (BCG) (Management Consulting, 10,001+ employees)
Vetted Review
Verified User
WalkMe
3 years of experience
View profile
Likelihood to Recommend
WalkMe is a great tool to support digital transformation efforts at an organization--it can reduce the training/learning time for both the users and the creators. It can also support onboarding, change management, data integrity, and creating a seamless connection between platforms and many others.

It's not a tool for simple, intuitive platforms that do not change frequently.

WalkMe is the future of training and digital adoption!

Rating: 10 out of 10
May 27, 2022
HD
Hayley Dolby
WalkMe Solution Builder and Systems Trainer
Connected Places Catapult (Automotive, 201-500 employees)
Vetted Review
Verified User
WalkMe
1 year of experience
View profile
Likelihood to Recommend
WalkMe Workstation is particularly good for onboarding new staff and being able to search over multiple apps instantly. From an IT training point of view, I would use WalkMe if I could on every piece of software in some form.

WalkMe helps us walk our user to success

Rating: 9 out of 10
May 05, 2022
TM
Theodora Mazza
Senior Information Developer
Siemens (Computer Software, 10,001+ employees)
Vetted Review
Verified User
WalkMe
2 years of experience
View profile
Likelihood to Recommend
My experience has only been with web-based software and WalkMe is serving us great by providing help for the same. We can scale the help to as little or as much as we want/need for each user workflow. Because the help collection is searchable and linkable, users can quickly find their way around the help system and also find more and more information as needed.

Walk thru WalkMe

Rating: 9 out of 10
Incentivized
July 31, 2022
SS
SMS Saravanan
Advanced Business Analyst II
Novo Nordisk (Pharmaceuticals, 10,001+ employees)
Vetted Review
Verified User
WalkMe
5 years of experience
View profile
Likelihood to Recommend
While creating launchers I find it to be useful wherein we added the editable image and people thought it to be Success Factors and not WalkMe. So without much difference we were able to make an impact. Through the launcher we connected it to a PDF resource. While finding jQueries find it difficult to find a unique jQuery and rarely used chat bots because of the difficult in usage.
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