Likelihood to Recommend ServiceNow App Engine 2025

Overview

What is ServiceNow App Engine?

ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.

Solid IT support application

Rating: 7 out of 10

January 23, 2025

IncentivizedVetted ReviewVerified User

Used it for internal troubleshooting and IT issues. We could log tickets and have them resolved once IT saw the ticket

Megan Baak

Contributor - Product Management

Banking Officer, Client Experience Process Coordinator

Texas Capital Bank

3 years of experience

NOW Is the Future.

Rating: 8 out of 10

January 13, 2025

IncentivizedVetted ReviewVerified User

Case management solution: When an incident is raised, it passes through the appropriate team, and the resolutions are deployed through the portal, which can be adopted by any ...

Verified user

Engineer

1 year of experience

A good process automation tool, but a bit high cost

Rating: 5 out of 10

November 6, 2024

IncentivizedVetted ReviewVerified User

We use ServiceNow App Engine to automate financial business problems. There are many problems, One of the problem is as follows, * Our AML(Anti money laundering) team needs to...

Naseem Ahmad

Employee - Information Technology

Sr Technical Architect

CBRE Inc

4 years of experience

Verified on LinkedIn

Excellent and very Powerful Multiple Project Workflow Easy Management and Easy System to Learn.

Rating: 9 out of 10

March 26, 2022

IncentivizedVetted ReviewVerified User

This Platform offers the best and most effective project workflow management capabilities and for the team's collaboration, ServiceNow App Engine is excellent. The tool allows...

Hannah Caleb

Engineer - Information Technology

Quality Engineer

Iress

2 years of experience

Great

Rating: 8 out of 10

March 25, 2022

IncentivizedVetted ReviewVerified User

enables the team with the business issues at hand to easily create applications and digital workflows. At the same time, App Engine allows pro-code developers to develop more ...

Namrata Tandon

Manager - Customer Service

Manager

California Design Den

1 year of experience

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Pricing

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ServiceNow App Engine

N/A

Unavailable

What is ServiceNow App Engine?

ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Alternatives Pricing

Power Apps

$20

per month per user

What is Power Apps?

PowerApps is a low code / rapid application development product from Microsoft that allows users to quickly build apps.

Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 30,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. The no-code…

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Product Demos

S5: UI Policy Demo | What is UI Policies | ServiceNow

YouTube

S6: Catalog UI Policies and Catalog Client Scripts | Demo | ServiceNow

YouTube

S8: Business Rules Demo | What is Business Rules | Types of Business Rules | ServiceNow

YouTube

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Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

7.5

Avg 8.4

7.2
Visual Modeling
(6) Ratings
Visual modeling tooling allows business users to design processes visually.
9
Drag-and-drop Interfaces
(5) Ratings
Drag-and-drop interface for building applications
8.2
Platform Security
(6) Ratings
Security guardrails in place to help prevent malware, data breaches etc.
7
Platform User Management
(6) Ratings
Tools enabling admins to control user access and on-board and off-board users
8
Reusability
(5) Ratings
An internal repository where assets, modules, and even entire applications can be reused
5.8
Platform Scalability
(6) Ratings
Apps developed by low-code platform must be scalable and capable of supporting large numbers of users

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Product Details

About
Tech Details
FAQs

What is ServiceNow App Engine?

ServiceNow App Engine Video

In this three-part video series, we'll take a look at how App Engine's unique platform approach to low code development can help you build cross-enterprise apps fast, deliver experiences your end users love, and scale apps without sprawl. In this first session, we'll focus on ...

ServiceNow App Engine Technical Details

Operating Systems	Unspecified
Mobile Application	No

Frequently Asked Questions

ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.

Reviewers rate Drag-and-drop Interfaces highest, with a score of 9.

The most common users of ServiceNow App Engine are from Enterprises (1,001+ employees).

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Comparisons

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Reviews From Top Reviewers

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(1-5 of 7)

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Solid IT support application

Rating: 7 out of 10

Incentivized

January 23, 2025

Megan Baak

Banking Officer, Client Experience Process Coordinator

Texas Capital Bank (Banking, 1001-5000 employees)

Vetted Review

Verified User

3 years of experience

View profile

Likelihood to Recommend

It's a good concept and fairly easy to use. I just think it could be updated a bit for 2025. It would also be beneficial to see what place in line you are to get your issue resolved. Sometimes it feels like your ticket didn't even get sent even though it did because you don't know how long it'll take

NOW Is the Future.

Rating: 8 out of 10

Incentivized

January 13, 2025

Verified User

Engineer in Information Technology

Information Technology & Services Company, 10,001+ employees

Vetted Review

Verified User

1 year of experience

Likelihood to Recommend

When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.

A good process automation tool, but a bit high cost

Rating: 5 out of 10

Incentivized

November 06, 2024

Naseem Ahmad

Sr Technical Architect

CBRE Inc (Financial Services, 10,001+ employees)

Vetted Review

Verified User

4 years of experience

Verified on LinkedIn

Likelihood to Recommend

It is best suited if there is a need to first gather the input data from the users and then use this data for further business process automation such as the anti-money laundering process which I have stated earlier. ServiceNow App Engine is not a good choice when you need to do something with real time dataset.

Excellent and very Powerful Multiple Project Workflow Easy Management and Easy System to Learn.

Rating: 9 out of 10

Incentivized

March 26, 2022

Hannah Caleb

Quality Engineer

Iress (Computer Software, 1001-5000 employees)

Vetted Review

Verified User

2 years of experience

View profile

Likelihood to Recommend

The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.

Great

Rating: 8 out of 10

Incentivized

March 25, 2022

Namrata Tandon

Manager

California Design Den (Retail, 11-50 employees)

Vetted Review

Verified User

1 year of experience

View profile

Likelihood to Recommend

Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Very reliable categorization of tickets is useful. Ease to search the tasks/order with limited keywords and very easy to customize. Makes it easy toReply on emails using ServiceNow App Engine and keep a proper log of the tickets.

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ServiceNow App Engine

Power Apps

Kintone

S5: UI Policy Demo | What is UI Policies | ServiceNow

S6: Catalog UI Policies and Catalog Client Scripts | Demo | ServiceNow

S8: Business Rules Demo | What is Business Rules | Types of Business Rules | ServiceNow

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