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ignio AIOps

ignio AIOps

Overview

What is ignio AIOps?

ignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems…

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Learn from top reviewers

Ignio AIOps is a good tool to reduce support tickets, reduce outages and self-heal

Rating: 10 out of 10
March 9, 2022
Vetted ReviewVerified User
We use Ignio AIOps to automate services and reliability alerts. We have implemented self-healing with this automation. We have developed Ignio AIOps automation to be configura...
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Verified user
Manager
ignio AIOps3 years of experience

Ignio AIOPS the future of digitizing support - Key enabler

Rating: 9 out of 10
May 29, 2021
Vetted ReviewVerified User
Ignio AI OPS is used as an enterprise solution to manage automation and integration multiple back end processes and systems. To date we have automated over 40% of our catalogu...
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Helen Buchanan
Manager - Information Technology
My IT Support & Accessibility Portfolio Manager
Not disclosed
ignio AIOps3 years of experience

Great Experience with ignio

Rating: 10 out of 10
May 18, 2021
Vetted ReviewVerified User
ignio AI-Ops is currently being used by the technology department. It has been very helpful in improving our ticket quality, removing noise tickets, and automating our batch m...
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Verified user
Analyst
ignio AIOps2 years of experience

Improvements in Action

Rating: 9 out of 10
May 17, 2021
Vetted ReviewVerified User
ignio AIOps is being used in our organization to streamline the IT Operations area. It is being used within the entire area to provide process improvements. This is allowing u...
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Verified user
Professional
ignio AIOps1 year of experience

Ignio Delivers!

Rating: 10 out of 10
March 12, 2021
Vetted ReviewVerified User
Ignio is widely used across our organisation. It is the automated tool of choice to automate the closure of Incidents and requests hitting our queues, Ignio currently deals wi...
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Georges Kerbage
Manager - Information Technology
Senior Product Manager
RBS
ignio AIOps3 years of experience
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Pricing

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ignio AIOps

ignio AIOps

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What is ignio AIOps?

ignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

ignio AIOps and The Future of Energy and Utilities Business

YouTube

ignio AIOps and The Future of Consumer Goods & Distribution

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ignio AIOps and The Future Of Manufacturing

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ignio AIOps and The Future of Telecom

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ignio AIOps and The Future of Healthcare

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ignio AIOps and The Future of Banking

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Product Details

What is ignio AIOps?

Launched in 2015, Digitate is a provider of autonomous enterprise solutions bringing agility, assurance, and resiliency to IT and business operations, and transforming reactive operations into a proactive approach.

Digitate’s flagship product, ignio™, is a SaaS-based, AIOps solution that reimagines enterprise IT and business landscape with its distinctive closed-loop approach. It combines context, insights, and intelligent automation to autonomously predict and prevent issues.

Digitate helps Fortune 500 companies harness the power of AI and automation as they scale to meet the demands of their own customers and ease the ever-increasing workload of their businesses.

ignio AIOps Competitors

ignio AIOps Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

ignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.

Splunk Enterprise and Moogsoft are common alternatives for ignio AIOps.

Reviewers rate Implementation Rating highest, with a score of 9.6.

The most common users of ignio AIOps are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 13)

Ignio AIOPS the future of digitizing support - Key enabler

Rating: 9 out of 10
May 29, 2021
HB
Helen Buchanan
My IT Support & Accessibility Portfolio Manager
Not disclosed (Oil & Energy, 5001-10,000 employees)
Vetted Review
Verified User
ignio AIOps
3 years of experience
View profile
Pros
  • Future proofing technology.
  • Reduced turnaround time for requests.
  • Integration capabilities with our bot to manage end to end user engagement.
Cons
  • Reseller best to advise.
  • We are a consumer not an operator.

Ignio Delivers!

Rating: 10 out of 10
March 12, 2021
GK
Georges Kerbage
Senior Product Manager
RBS (Financial Services, 10,001+ employees)
Vetted Review
Verified User
ignio AIOps
3 years of experience
Pros
  • Incident closure Automation
  • ServiceNow requests Automation
  • Self Heal feature
  • Change Request automation
Cons
  • Simplify user management
  • More detailed dashboard
  • Additional out of the box use cases

Ignio AIOps is a good tool to reduce support tickets, reduce outages and self-heal

Rating: 10 out of 10
March 09, 2022
Verified User
Manager in Information Technology
Medical Device Company, 10,001+ employees
Vetted Review
Verified User
ignio AIOps
3 years of experience
Pros
  • Health checks can be run at scheduled times (Every 8 hours for example).
  • Running on attributes to determine what actions to take.
  • Interfacing with other systems.
Cons
  • Add real time monitoring.
  • Create a functionality that would allow a simple file of attributes to be created and configure the system based on that file. Currently, minor additions need to be made in order for a new system/application to use the automation with its attributes.
  • A more condensed training for developers to just do minor automation, such as adding additional apps/systems to existing configurable automation.

Great Experience with ignio

Rating: 10 out of 10
May 18, 2021
Verified User
Analyst in Information Technology
Retail Company, 10,001+ employees
Vetted Review
Verified User
ignio AIOps
2 years of experience
Pros
  • Easy to use
  • Great support from ignio team.
  • Very powerful product that fits right in with our enterprise software.
Cons
  • Could use a few more parsers for different data feeds like CA7 data. But, I think they are working on this. It can handle most data.

Improvements in Action

Rating: 9 out of 10
May 17, 2021
Verified User
Professional in Information Technology
Utilities Company, 10,001+ employees
Vetted Review
Verified User
ignio AIOps
1 year of experience
Pros
  • Ignio is allowing us to centralize our Operations Team instead of having individuals users develop and maintain their own improvements.
  • The dashboard provides pertinent information on savings, ticket reductions, effectiveness, and alert coverage.
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