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Envoy Visitors

Envoy Visitors

Overview

What is Envoy Visitors?

Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact…

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Learn from top reviewers

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Pricing

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Basic

$0

Cloud

Standard

$99.00

Cloud
per month per location

Premium

$299.00

Cloud
per month per location

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://envoy.com/pricing/#visitors/?ut…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Watch a Demo

envoy.com
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Product Details

What is Envoy Visitors?

Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy also enables users to print badges, sign legal documents, grant wifi access, and notify hosts.

Envoy also offer products to help buyers not only manage visitors, but also desks, meeting room bookings and deliveries in the office. With the newly launched interactive workplace maps, employees can find and book available desks and rooms, see details when visitors arrive and mark packages from the mailroom as picked up in one view on the mobile app. Envoy helps you design a productive workplace where people want to be with technology that enhances the employee experience.

Envoy Visitors Video

Welcoming guests while safeguarding people, property, and ideas with Envoy Visitors

Envoy Visitors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Envoy Visitors starts at $0.

The Receptionist, Sign In Enterprise, and Proxyclick by Eptura are common alternatives for Envoy Visitors.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of Envoy Visitors are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-4 of 4)

Digital Sign-In Experience Using Off-The-Shelf Hardware (iPad)

Rating: 8 out of 10
February 26, 2020
AL
Vetted Review
Verified User
Envoy Visitors
5 years of experience
While consulting to a progressive accounting firm who was looking at improving their digital presence they also identified that they wanted to streamline other analogue processes and wanted to go 100% paperless. Prior to Envoy there was no official sign-in book and no consistent record of visitors entering the building. Envoy has been used for the past 5 years by our client at 4 office locations as an electronic sign-in book and the meeting invite functionality provides a consistent and welcoming level of professionalism even before any new clients even travel to their buildings.
  • Utilise off-the-shelf hardware (iPad) for a seamless sign-in experience.
  • Ability to send NDA's electronically and accept digital signatures on the iPad.
Cons
  • The current pricing is aimed at more enterprise customers.
Envoy is an excellent application of a simple digital sign-in experience that uses off-the-shelf hardware. The ability to use the Envoy passport app creates a gamified feel for frequent users with their "visitor stamps" and is very convenient with the Bluetooth function that detects when the frequent visitor has entered the building.
  • We joined very early in Envoy's history so we are on a (now obsolete) plan that provides quite a lot of features at a fair price.
  • Looking at their current pricing model and feature set per tier, it is apparent that the system is aimed at enterprise customers and shared office spaces with many tenants.
We did not evaluate any other products and found Envoy unique at the time and the original motives were for the system to make the client appear more technologically progressive and "cutting edge" to visitors. The pricing model when they first started using the system was palatable for small businesses so it was going to be promoted to their client base as well but unfortunately their pricing model changed and it become too cost prohibitive.
The system is very easy to use and intuitive so did not need to contact support on any occasion. Even when there was a major overhaul to the user interface, the reference and help docs assisted with finding features and functions. Overall due to the lack of needing to actually contact a support representative has given this application a high overall support score.

Software that simply works

Rating: 10 out of 10
February 19, 2020
PP
Vetted Review
Verified User
Envoy Visitors
1 year of experience
We are using Envoy at our reception desk, to help us check-in all visitors, packages, and vendors. We had a problem with keeping track of who was in our building and had tried a number of different solutions. But after learning about Envoy, we have started to fall in love with the system they offer.
  • Guest check-in, that allows for signing forms
  • Capturing data and sending follow-up messages
Cons
  • Integration with our CRM is only available through Zapier, but it creates duplicates every time a recurring guest checks in.
  • It would be great if each device you set up Envoy on could have custom permissions.
Envoy is an affordable solution to managing guest check-in, plus so much more. I love that you can scan a delivered package and that it will notify the person who it was attended for. It's great as a lead generator, too. We host events at our building and have everyone sign-in before the events.
  • Because we are a non-profit, every visitor has the potential of being a donor or volunteer. Before we had this system we didn't have an easy way to follow-up or even capture information.
  • We create technology that helps the homeless communities, with that people have an expectation that we are up to date on technology. Envoy looks and feels like us.
I have used a few other software platforms that aren't listed, but at the end of the day, Envoy is very niche and can fix the simple issue that it is designed to fix. Every other software platform we used was us just trying to come up with workarounds to solve our problem.
I don't know exactly how good the support is, but I'm giving it a 10 because I haven't had to use the support team. The platforms that work and don't make you reach out to support deserve to be recognized, and this is my way of doing that. Grateful for technology that works.

Envoy is my go-to visitor check-in solution

Rating: 10 out of 10
December 17, 2019
We are using Envoy primarily with Workplace, although IT is there to set up new buildings, add printers, etc. We have a lot of people that do not have company badges like interviewees, visitors, contractors, and new hires, and Envoy helps us identify who they are. We use Envoy for pre-registering people for hosted events as well. Lastly, we've been using Envoy for deliveries with great success.
  • Visitor notifications via Slack.
  • Delivery notifications via Slack.
Cons
  • Pre-registration still involves kiosk interaction.
  • Delivery notifications are sometimes delayed.
Envoy is, of course, solid when it comes to visitor registration as soon as they arrive at the office. We have seen huge time savings when it comes to pre-registering visitors for an event we've hosted. With a CSV, we're able to send out invitation en masse and the dashboard shows who's completed registration, who hasn't, etc. The ability to pre-print badges is awesome, but sometimes hard to find.
  • Huge time savings.
  • We know who hasn't picked up packages, helping us keep mail room clutter to a minimum.
Envoy blows LobbyConnect (Teem) out of the water. We had many issues with LobbyConnect including the fact that Slack notifications were flaky at best, and there was no way to prevent repeat visitors from having to sign the NDA again.
Envoy's support is top-notch. Their response times are very reasonable and their reps are very knowledgable. If they don't know the answer right away, they will go right into case creation.

Professional Looking System

Rating: 10 out of 10
November 20, 2019
JD
Vetted Review
Verified User
Envoy Visitors
1 year of experience
Envoy is being using by our organization as a check-in system and invitation-to-visit system. It is customizable so our sign-on page has our company logo, visitors check in by signing in, taking a photo, getting visitor badge printed and signing NDA's. We use integrations with Meraki and Slack.
  • Easy to use
  • Professional looking
  • Customizable
Cons
  • It's been working great and meets all of our needs. No improvements at this time.
Envoy is well suited fo help our company know who is visiting our company and helping with sending out invitations to our company that let visitors know everything they need to know before they come visit us. Integrations with meraki help give visitors our guest Wi-Fi password. Slack integrations let hosts know when their visitors have arrived and checked in.
  • I am not a part of the ROI team so I can not speak to this.
Anything I've needed from support has been available online through their support page. Everything has been spot on for support and easy to find and resolve on our own without needing to actually submit a ticket for support to dive deeper into any situation or needing further assistance with issues.
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