Appian: Not the best for new or inexperienced users; steep learning curve
Rating: 1 out of 10
October 12, 2021
Vetted Review
Verified User
1 year of experience
It is being used to automate our IT automated procurement processes. It allows the process of getting quotes from vendors to the approval person to be done much faster. We also use it to automate sending reminders to relevant employees to continue the tasks left unfinished in dev, test, and prod environments.
- Automate processes like reminders
- Keeping data secure
- Process modeling
Cons
- Most of the platform is hard to use
- Difficult for new users
- Little to no explanation on how to do things
- Not very good at advice on use-cases
- Not aesthetically pleasing, especially compared to its competitors
55%
5.5
- Our IT automated procurement process has sped up time to get paid by a few days on every transaction
- Our approvals are more organized as a result of being put in digitally
- Managing our own tenant requires more than we have available, given the quarterly updates
- Since we have business-critical functions running in the platform, we have to thoroughly review every note of every update. Because of this we skip half of the updates since we don't have enough time to review these changes four times a year.
- Microsoft Power Automate (formerly microsoft flow)
I personally think Appian will win the discussion of pricing between itself and Microsoft Power Automate currently, but since I don't feel as though the average person would be able to learn how to automate processes on Appian, I have to give the nod to Microsoft Power Automate and the rest of the Power platform. I believe it is far better for citizen development and overall ease of use. Unfortunately, the Power platform did have a recent data leak, so it is not yet considered suitable for using confidential data per my company's rulings.
20
Approving budgets and spending, approving the use of various forms of software financially
3
Strong coding background, maybe a CS degree, serious dedication to learning the platform as it is not easy or enjoyable to pick up the first time around.
- Automation
- Reminders
- Organization of the digital tasks occuring
- Speeding up time to receive payment from vendors
- We don't currently know of ways to further use Appian in way that is simple, inexpensive, and highly effective
No
- Price
- Product Features
- Product Reputation
Price, security, automation capabilities
The Power platform would be much more of a contender in the selection process
- Don't know
- Online training
I think we did since we knew we would not be experienced in the platform at first.
No
- Process modeling
- Any kind of automation
- Personal site management
- User access management