IBM Cognos Analytics vs. IBM watsonx Assistant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Cognos Analytics
Score 7.9 out of 10
N/A
IBM Cognos is a full-featured business intelligence suite by IBM, designed for larger deployments. It comprises Query Studio, Reporting Studio, Analysis Studio and Event Studio, and Cognos Administration along with tools for Microsoft Office integration, full-text search, and dashboards.
$10
per month per user
IBM watsonx Assistant
Score 8.8 out of 10
N/A
IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.
$0
per month
Pricing
IBM Cognos AnalyticsIBM watsonx Assistant
Editions & Modules
On Demand - Standard
USD 10.00
per month per user
On Demand - Premium
USD 42.40
per month per user
On Demand - Standard
USD 10.60
per month per user
Lite
$0
per month
Plus
$140
per month
Enterprise
Contact for pricing
Offerings
Pricing Offerings
IBM Cognos AnalyticsIBM watsonx Assistant
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsBilling for the use of Watson Assistant is managed through an IBM Cloud® account. The metrics that are used for billing purposes differ based on the plan type. The plan can be billed based on the number of API calls made to a service instance or on the number of active users who interact with the instance.
More Pricing Information
Community Pulse
IBM Cognos AnalyticsIBM watsonx Assistant
Considered Both Products
IBM Cognos Analytics
Chose IBM Cognos Analytics
Cognos provides very advanced analytics functionalities, maybe even more advanced than the competition, and works great when used in collaboration with Watson. However, Tableau and other newer products are much better regarding overall usability.
IBM watsonx Assistant
Chose IBM watsonx Assistant
My experience working with Microsoft Bot Framework and Dialogflow has shown that Watson Assistant features an intuitive interface combined with powerful analytics. We selected Watson Assistant because it strikes an excellent balance between providing powerful capabilities while …
Chose IBM watsonx Assistant
Watsonx Assistant is distinguished by its ability to understand natural language and its ability to adapt and learn over time. This allows for a more natural and personalized interaction with customers, enhancing the user experience. In addition, Watson Assistant offers a wide …
Features
IBM Cognos AnalyticsIBM watsonx Assistant
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
IBM Cognos Analytics
7.5
111 Ratings
9% below category average
IBM watsonx Assistant
-
Ratings
Pixel Perfect reports7.6101 Ratings00 Ratings
Customizable dashboards7.7109 Ratings00 Ratings
Report Formatting Templates7.2105 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
IBM Cognos Analytics
7.6
113 Ratings
5% below category average
IBM watsonx Assistant
-
Ratings
Drill-down analysis7.5110 Ratings00 Ratings
Formatting capabilities7.5112 Ratings00 Ratings
Integration with R or other statistical packages7.679 Ratings00 Ratings
Report sharing and collaboration7.9108 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
IBM Cognos Analytics
8.0
112 Ratings
3% below category average
IBM watsonx Assistant
-
Ratings
Publish to Web8.327 Ratings00 Ratings
Publish to PDF7.6106 Ratings00 Ratings
Report Versioning8.626 Ratings00 Ratings
Report Delivery Scheduling7.6109 Ratings00 Ratings
Delivery to Remote Servers8.112 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
IBM Cognos Analytics
7.5
103 Ratings
5% below category average
IBM watsonx Assistant
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)7.798 Ratings00 Ratings
Location Analytics / Geographic Visualization7.994 Ratings00 Ratings
Predictive Analytics7.191 Ratings00 Ratings
Pattern Recognition and Data Mining7.129 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
IBM Cognos Analytics
7.9
108 Ratings
7% below category average
IBM watsonx Assistant
-
Ratings
Multi-User Support (named login)8.0105 Ratings00 Ratings
Role-Based Security Model8.1104 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)7.1103 Ratings00 Ratings
Report-Level Access Control8.133 Ratings00 Ratings
Single Sign-On (SSO)8.087 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
IBM Cognos Analytics
7.1
89 Ratings
10% below category average
IBM watsonx Assistant
-
Ratings
Responsive Design for Web Access7.583 Ratings00 Ratings
Mobile Application7.273 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.279 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
IBM Cognos Analytics
7.6
70 Ratings
2% below category average
IBM watsonx Assistant
-
Ratings
REST API7.467 Ratings00 Ratings
Javascript API7.965 Ratings00 Ratings
iFrames8.39 Ratings00 Ratings
Java API6.911 Ratings00 Ratings
Themeable User Interface (UI)7.110 Ratings00 Ratings
Customizable Platform (Open Source)7.87 Ratings00 Ratings
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User Ratings
IBM Cognos AnalyticsIBM watsonx Assistant
Likelihood to Recommend
7.5
(136 ratings)
8.4
(102 ratings)
Likelihood to Renew
8.7
(29 ratings)
9.1
(5 ratings)
Usability
7.4
(9 ratings)
8.3
(80 ratings)
Availability
8.6
(4 ratings)
9.1
(1 ratings)
Performance
9.0
(5 ratings)
9.1
(1 ratings)
Support Rating
1.6
(9 ratings)
9.1
(9 ratings)
In-Person Training
8.7
(4 ratings)
9.1
(1 ratings)
Online Training
8.0
(4 ratings)
9.1
(2 ratings)
Implementation Rating
7.0
(7 ratings)
9.1
(2 ratings)
Configurability
7.0
(3 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
5.8
(5 ratings)
9.1
(1 ratings)
Product Scalability
3.1
(4 ratings)
9.1
(1 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
7.0
(1 ratings)
9.1
(1 ratings)
Vendor pre-sale
7.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
IBM Cognos AnalyticsIBM watsonx Assistant
Likelihood to Recommend
IBM
I use predictive analytics techniques, which can help me predict my future sales based on collected data, giving me insight into my market's trends.This market data can be analyzed, giving me the opportunity to gain in-depth insight into my market's competition and positioning it competitively, aided by developing strategies to improve my marketing approach.
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IBM
IBM watsonx Assistant excels when there is a set customer behavior regarding their process, for example, when a customer is making a request online. What is more, it sometimes fails to provide the necessary information for organizing that may have some additional requisites. In some disruption scenarios, angry or sad words may stress the system but due to continuous learning, the system has proven to be improving in such scenarios.
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Pros
IBM
  • We can make dozens of dispatchers all focusing on different types of workloads.
  • Friendly user interface, without the need for coding or complicated editing.
  • Highly functionality reporting tools.
  • We can easily create trigger when a certain threshold are met sending reports or alerts to needed parties.
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IBM
  • Provides fast and accurate responses to our customers.
  • Learns and adapts, continually improving its responses and recommendations as it interacts with customers.
  • Integrates seamlessly with our internal systems and databases.
  • We can customize and adjust the virtual assistant's responses and recommendations to suit our customers' specific needs.
  • It provides valuable information about our customers' needs and preferences.
Read full review
Cons
IBM
  • API integration is not upto the mark with very limited options.
  • Laptops get overheated when the tool is used from moderate to heavy use. Also, there is a lag in the tool times.
  • Licensing & Maintenance can go from cheap to expensive depending on the scope.
  • Lot of scope to improve the customer support & its not upto the industry standards.
Read full review
IBM
  • User experience in custom skills could be simplified.
  • APIs are great... but form/website-based form interaction could be improved (as other similar products have.
  • Training and documentation are delivered for 101 getting started, and when you need deeper technical understanding, documentation could be improved.
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Likelihood to Renew
IBM
For an existing solution, renewing licenses does provide a good return on investment. Additionally, while rolling out scorecards and dashboards with little adhoc capabilities, to end users, cognos is very easily scalable. It also allows to create a solution that has a mix of OLAP and relational data-sources, which is a limitation with other tools. Synchronizing with existing security setup is easy too.
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IBM
Currently we are using to develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library.
Read full review
Usability
IBM
We have a strong user base (3500 users) that are highly utilizing this tool. Basic users are able to consume content within the applied security model. We have a set of advanced users that really push the limits of Cognos with Report and Query Studio. These users have created a lot of personal content and stored it in 'My Reports'. Users enjoy this flexibility.
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IBM
With the growing use of AI and chatbots, it's very easy to use, and the conversational language makes it easier than keyword searches in a document. The contextual language processing is impressive. It's easy to integrate into our internal portal. The use of this tool would depend on each company's security and data sensitivity.
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Reliability and Availability
IBM
Reports can typically be viewed through any browser that can access the server, so the availability is ultimately up to what the company utilizing it is comfortable with allowing, though report development tends to be more picky about browsers and settings as mentioned above. It also has an optional iPad app and general mobile browsing support, but dashboards lack the mobile compatibility. What keeps it from getting a higher score is the desktop tools that are vital to the development process. The compatibility with only Windows when the server has a wide range of compatibility can be a real sore point for a company that outfits its employees exclusively with Mac or Linux machines. Of course, if they are planning on outsourcing the development anyways, it's a rather moot point
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IBM
No answers on this topic
Performance
IBM
Overall no major complaints but it doesn't handle DMR (Dimensionally Modeled for Relational) very well. DMR modelling is a capability that IBM Cognos Framework Manager provides allowing you to specify dimensional information for relational metadata and allows for OLAP-style queries. However, the capability is not very efficient and, for example, if I'm using only 2 columns on a 20-column model, the software is not smart enough to exclude 18 columns and the query side gets progressively larger and larger until it's effectively unusable.
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IBM
To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.
Read full review
Support Rating
IBM
Why is their web application not working as fast as you think it should? They never know, and it is always a a bunch of shots in the dark to find out. Trying to download software from them is like trying to find a book at the library before computers were invented.
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IBM
We've rarely had to engage support, but they've always been prompt in responding and very attentive. Support experiences have been extremely positive (but we're mostly happy that we just don't have any cause to routinely need support in the first place!).
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In-Person Training
IBM
Onsite training provided by IBM Cognos was effective and as expected. They did not perform training with our data which was a bit difficult for our end-users.
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IBM
No answers on this topic
Online Training
IBM
The online courses they offer are thorough and presented in such a way that someone who isn't already familiar with the general design methodologies used in this field will be capable of making a good design. The training environments are provided as a fully self contained virtual machine with everything needed already to create the environments. We've had some persisting issues with the environments becoming unavailable, but support has been responsive when these issues arise and straightening them out for us
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IBM
Excellent course material.
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Implementation Rating
IBM
Make sure that any custom tables that you have, are built into your metadata packages. You can still access them via SQL queries in Cognos, but it is much easier to have them as a part of the available metadata packages.
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IBM
Overall the implementation was simple.
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Alternatives Considered
IBM
My company selected IBM Congos Analytics because of its advanced features and data representation for data analysis. Its row and column features are very effective for creating dashboards and reports to visualize data. It's chart representation and view format are very attractive and useful for representation.
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IBM
They are related - coming from the stable of IBM only. IBM Watson assistant specifically suited my pilot project because it was pretty straightforward and intuitive. IBM Watson Studio seemed to me like more of a super set, which could easily have all the features of IBM Watson Assistant - but then, the price also would be higher
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Contract Terms and Pricing Model
IBM
No answers on this topic
IBM
To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.
Read full review
Scalability
IBM
The Cognos architecture is well suited for scalability. However, the architecture must be designed with scalability in mind from day one of the implementation. We recently upgraded from 10.1 to 10.2.1 and took the opportunity to revamp our architecture. It is now poised for future growth and scalability.
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IBM
Over All good
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Return on Investment
IBM
  • Positive: It provides collaboration and sharing of knowledge with other users which provides centralized access to data and reports.
  • Positive: It helps organization to save time and be efficient as it provides self service analytics and automated workflows.
  • Positive: With its powerful analytics and reporting capabilities it enables user to explore and analyze their data, identify the trends and make decisions based on those insights.
  • Negative: Implementing Cognos Analytics will take investments on licensing cost, training and infrastructure.
  • Negative: As it provides many features and capabilities, it is an issue with organization having limited IT support configure and maintain the platform.
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IBM
  • By automating tasks that would otherwise require human intervention, organizations may achieve cost savings in terms of labor, especially for handling large volumes of routine inquiries.
  • Virtual assistants can handle a large number of simultaneous interactions, making them scalable to accommodate growing customer bases and increasing workloads without a linear increase in staffing.
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ScreenShots

IBM Cognos Analytics Screenshots

Screenshot of a natural language query, used in IBM Cognos Analytics to get AI-powered insights from data.Screenshot of AI-generated insights and forecasts that can be added with just a click of a button.Screenshot of a dashboard that can be generated automatically using IBM Cognos Analytics by uploading or selecting data.Screenshot of an AI-generated dashboard from a spreadsheet that was just uploaded. This offers a great starting point for the creative process.Screenshot of where to import data to IBM Cognos Analytics from CSV files and spreadsheets. Users can connect to cloud or on-premises data sources, including SQL databases, Google BigQuery, Amazon, and Redshift.Screenshot of a sample operational dashboard of a coffee shop created using IBM Cognos Analytics.
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