Atlassian Jira

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.2 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
Pricing
Atlassian Jira
Editions & Modules
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
Offerings
Pricing Offerings
Atlassian Jira
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Atlassian Jira
Considered Both Products
Atlassian Jira
Chose Atlassian Jira
Haven't evaluated other products like the Jira Software, since Jira is the top competitor in this field and everyone relies on it since it gets the job done.
Jira is a very important tool in almost any kind of project, helping to track down the work of all the team members and …
Chose Atlassian Jira
Compared to GitLab, Jira offers a lot more features and details. The GitLab feature is nice for small projects or teams but we are multiple teams with multiple topics and projects even inside one team - so Jira is more applicable for our case. Azure DevOps offers a comparable …
Chose Atlassian Jira
Performance and features compared to other tools here are really impressive and its very easy to use and it has very good support and it can do majority of tasks like Task ManagementResource ManagementWorkflow AutomationSupport for Agile MethodologDocument ManagementChange …
Chose Atlassian Jira
Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen …
Chose Atlassian Jira
Trello is amazing for simple project management and great for non-technical teams, but it lacks the depth and complexity of JIRA for detailed issue tracking and complex workflows. Asana, similar to Trello, is great for simple and lightweight project management but isn't …
Chose Atlassian Jira
Project management tools are selected by the clients and companies with whom I have worked so far. I don't have an option to choose one. However, I still believe that Jira is the best one I have used for a long time.
Chose Atlassian Jira
Atlassian Jira is like an old person trying to look young. In the last couple of years it started succeeding somewhat but I'd still pick something from the alternatives if starting a new project.
Chose Atlassian Jira
Atlassian Jira provides the greatest access to integrated tools, the most common/familiar interface and toolset for most development teams, and is competitively priced when compared to the level of customization required to outfit similar tools we've used.
Chose Atlassian Jira
Great UI/UX, easy to use and great filters than the product we were using before.
Chose Atlassian Jira
Atlassian Jira is a very different tool than OpsGenie and Confluence. OpsGenie excellences in the current work in progress and visualizing the trends of how the work is getting done, but it really doesn't function as a longterm repository of a knowledgebase, instead that is Conf…
Chose Atlassian Jira
I have majorly used Atlassian Jira and not Asana as i have only worked it for like a month or two. The vast support with Confluence and Bitbucket makes Atlassian Jira my first choice among all other major player who are competing against each other. I absolutely love using Atla…
Chose Atlassian Jira
We selected Atlassian Jira because our company told us to do so. Which was a good decision
Chose Atlassian Jira
Jira was selected because it is used by all of our clients and has become the accepted standard in the type of work that we do. The other tools are great in their own right and would better suit a more insular way of working, where a business conducts all work internally, but …
Chose Atlassian Jira
I haven't used other tools like Jira in my work career.
Chose Atlassian Jira
We've used a variety of tools for project/work tracking and Jira seems to be the most detailed one that allowed cross-functional collaboration between product, dev, ux, and other key stakeholders. It also allows users to be tagged in work and asynchronously share documentation …
Chose Atlassian Jira
Jira was the application choose by the company that work for, was already part of the culture, it perform well for organizing and managing the software projects and the company, ClickUp its easier to configure projects and automations and Azure Dev Ops and Trello is simpler but …
Chose Atlassian Jira
I didn't pick Jira, it was imposed to me from my employer. If it were for me i would probably have used Linear, since i think it's much more streamlined and doesn't really have tons of less features, but rather an extremely simplified interface that can even work perfectly as a …
Chose Atlassian Jira
I may not have the correct Salesforce product name but we used their version of break fix and project management and it worked well out of the box. I thought that part was called Remedy but something else came up in the search. For Confluence we like it for sharing documents …
Chose Atlassian Jira
Compared to Trello, Atlassian Jira offers more comprehensive tracking and complex workflows. Asana provides greater flexibility but lacks Atlassian Jira’s depth in handling technical projects. Azure DevOps excels in development pipelines, yet Atlassian Jira’s customization, …
Chose Atlassian Jira
Asana was less robust. It is lightweight and has a lot of the same features, has better visuals but it always feel like it isn't robust enough. It is straightforward but it doesn't have the bells and whistle a more robust system like Jira does. And it doesn't have as much of a …
Features
Atlassian Jira
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
32 Ratings
3% above category average
Task Management8.831 Ratings
Resource Management7.730 Ratings
Gantt Charts7.422 Ratings
Scheduling7.829 Ratings
Workflow Automation8.330 Ratings
Team Collaboration8.431 Ratings
Support for Agile Methodology8.832 Ratings
Support for Waterfall Methodology8.026 Ratings
Document Management6.826 Ratings
Email integration8.028 Ratings
Mobile Access7.023 Ratings
Timesheet Tracking7.623 Ratings
Change request and Case Management8.024 Ratings
Budget and Expense Management6.917 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.4
17 Ratings
1% below category average
Quotes/estimates7.515 Ratings
Invoicing7.611 Ratings
Project & financial reporting7.215 Ratings
Integration with accounting software7.313 Ratings
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Atlassian Jira
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User Ratings
Atlassian Jira
Likelihood to Recommend
8.3
(219 ratings)
Likelihood to Renew
8.0
(36 ratings)
Usability
7.8
(60 ratings)
Availability
8.0
(4 ratings)
Performance
8.0
(2 ratings)
Support Rating
8.0
(24 ratings)
In-Person Training
8.0
(1 ratings)
Online Training
8.0
(2 ratings)
Implementation Rating
9.0
(1 ratings)
Configurability
8.0
(1 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
Ease of integration
8.0
(9 ratings)
Product Scalability
8.0
(1 ratings)
User Testimonials
Atlassian Jira
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
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Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
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Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
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Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
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ScreenShots
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