Question 1

What is TOPdesk?

Accepted Answer

TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies.

Question 2

How much does TOPdesk cost?

Accepted Answer

TOPdesk starts at $76.

Question 3

What are TOPdesk's top competitors?

Accepted Answer

ServiceNow IT Service Management, Planon Universe, and Cherwell Service Management (discontinued) are common alternatives for TOPdesk.

Question 4

What is TOPdesk's best feature?

Accepted Answer

Reviewers rate Organize and prioritize service tickets highest, with a score of 8.4.

Question 5

Who uses TOPdesk?

Accepted Answer

The most common users of TOPdesk are from Mid-sized Companies (51-1,000 employees).