Name: Scalefusion
Price: 24 USD
Rating: 6.4 (10 reviews)
Author: Scalefusion

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Development

Higher Education

K-12 Online Learning

Education

Barcode

Business Intelligence (BI)

Collaboration

File Sharing

Smart Spaces

Streaming Analytics

Enterprise

Accounting

Financial Close

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Internet Service Providers (ISPs)

Cloud Cost Management

Cloud Storage

Data Preparation

Debugging

Edge Computing

Fraud Detection

Integration Platform as a Service (iPaaS)

License Management

Managed Hosting

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Monitoring

Network Performance Monitoring

Packet Analyzer

Runtime Application Self-Protection

Secure Web Gateway

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Community

Content Experience

Content Management

Creative Collaboration

Customer Journey Mapping

Digital Asset Management

Email Marketing

Marketing Automation

Online Proofing

Public Relations (PR)

Sales and Marketing Automation

Social Media Management

Social Media Marketing

Survey & Forms Building

Video

Web Analytics

Marketing

Interactive Whiteboard

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Sales Content Management

Sales

Chiropractic

Civil Engineering

ID Card

Moving Software

Nonprofit Fundraising

Oil and Gas

Tax Practice Management

Vertical-Specific

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### Device Management
Users generally praise Scalefusion for its efficient and reliable device management features. The platform's ability to easily provision and manage a large number of devices, including Android, iOS, and company-owned devices, has garnered positive feedback. Users appreciate the ease of enrolling devices, the user-friendly dashboard for monitoring apps and device locations, and the valuable security features like location tracking and remote wipe-off. Scalefusion's device management functionality is seen as a strong asset by users, enabling them to streamline device deployment and enhance overall device security.

### Device Enrollment and Provisioning
Users consistently highlight Scalefusion's device enrollment and provisioning as key strengths of the platform. They appreciate the ease of deploying multiple devices in bulk and the simplicity of setting up profiles. The ability to customize configurations and manage devices remotely adds to the overall positive user experience. However, some users have noted minor inconveniences such as occasional timeouts on the web portal and sluggishness during the enrollment process. Despite these minor drawbacks, Scalefusion's device enrollment and provisioning functionalities are generally well-received by users for their efficiency and user-friendly interface.

### Deployment and Configuration
Users consistently praise Scalefusion for its deployment and configuration capabilities, highlighting its ease of use and efficiency in setting up devices. They appreciate the intuitive interface and the ability to customize profiles for different roles within their organizations. While some users suggest improvements such as profile inheritance for easier customization, overall, Scalefusion's deployment and configuration features are well-received for their effectiveness in managing devices across different platforms.

### Remote Management
Users consistently praise Scalefusion's remote management capabilities, highlighting the ease of use and the ability to perform tasks efficiently. The remote cast and control feature, in particular, stands out as a valuable tool for troubleshooting and providing support to end-users. While some users have reported occasional lag during remote sessions, the overall consensus is that Scalefusion's remote management functionality greatly enhances their ability to manage and support devices remotely.

### Kiosk Mode and Lockdown Features
Users consistently highlight Scalefusion's kiosk mode and lockdown features as valuable tools for maintaining control over their devices and ensuring focused usage. The ability to restrict access to specific applications and websites, as well as the option to remotely lock down devices, has been particularly beneficial for businesses looking to streamline operations and prevent unauthorized use. While some users have encountered limitations such as lack of support for multi-monitors in kiosk mode, overall, Scalefusion's kiosk mode and lockdown features have been commended for their contribution to enhanced device management and security.

### Location and Tracking
Reviewers generally appreciate Scalefusion's location tracking feature for its ability to help locate misplaced or stolen devices efficiently. However, some users express concerns about the accuracy and timeliness of the location updates, particularly in cases of theft. Despite these mixed opinions, many users find the location tracking functionality to be a valuable asset in managing their devices effectively.

### Support and Troubleshooting
Reviewers consistently highlight Scalefusion's support team as a standout feature, praising their quick response times and willingness to go above and beyond to resolve issues. Users appreciate the ease of reaching out for help, whether through chat, email, or scheduled calls with dedicated account representatives. The support staff's technical expertise and problem-solving skills are commended, with users expressing satisfaction with the level of assistance provided in troubleshooting various issues. Despite occasional challenges in communication, users generally find that Scalefusion's support team effectively addresses their concerns and ensures a smooth user experience.

### User Experience and Interface
Users generally praise Scalefusion for its intuitive dashboard and user-friendly interface. The majority of reviewers appreciate the ease of navigation and organization within the dashboard, highlighting its efficiency in locating and configuring settings. While some users mention a slight learning curve initially, they acknowledge that the time invested in familiarizing themselves with the interface is worthwhile. Additionally, users value the quick response time and knowledgeable support team, which enhances their overall experience with Scalefusion's interface.

### Pricing and Licensing
Users consistently praise Scalefusion for its competitive pricing and flexible licensing options. The affordability of the platform, coupled with the ease of managing multiple devices under a single license, has been a standout feature for many reviewers. While some users have mentioned that the cost per license could be lower, the overall sentiment leans towards Scalefusion offering a cost-effective solution with comprehensive licensing capabilities. Additionally, users appreciate the personalized support they receive when it comes to pricing plans and license customization, further enhancing their experience with the platform.

### Application and Content Management
User feedback on Scalefusion's application and content management capabilities indicates a high level of satisfaction with the platform's ability to streamline app deployment and content management tasks. Users appreciate the intuitive interface that allows for easy customization and organization of apps, ensuring a tailored user experience. The ability to remotely block access to certain applications and manage content effectively has been particularly praised by reviewers. Additionally, the platform's security features have been highlighted as a key benefit, providing users with peace of mind when it comes to managing sensitive content on their devices.

### Security and Compliance
Users consistently highlight Scalefusion's security and compliance features as key strengths of the platform. They appreciate the ease with which security policies can be enforced, ensuring data protection and confidentiality. The ability to apply restrictions and block unwanted applications is seen as a valuable asset in maintaining a secure environment for business operations. Scalefusion's focus on security and compliance is well-received by users, contributing to a sense of confidence in the platform's ability to safeguard sensitive information effectively.

### Updates and Maintenance
User sentiment regarding Scalefusion's updates and maintenance functionalities appears to be mixed. While some users appreciate the ease of updating and managing software across devices, others have encountered issues such as delays in updates or inconsistencies in application installations. The ability to remotely update devices without manual intervention is highlighted as a positive aspect, although some users have reported occasional challenges with the update process. It seems that there is room for improvement in ensuring timely and consistent updates for all devices managed through Scalefusion.

### Enterprise and Fleet Operations
User feedback on Scalefusion's enterprise and fleet operations highlights the platform's robust capabilities in managing fleets of devices efficiently. Customers appreciate the ease of deploying multiple devices with enterprise settings, as well as the real-time remote assistance provided for addressing driver issues promptly. While some users find the application navigation slightly cumbersome, particularly in the enterprise plan, the overall consensus leans towards Scalefusion being a reliable solution for fleet management across various industries.

### Mobile and Tablet Specific Features
User feedback on Scalefusion's mobile and tablet-specific features is a mixed bag. While some users appreciate the ability to lock down and control tablets for specific tasks, others have encountered challenges with the software, such as difficulties in wiping apps from phones and delays in license extensions. The platform's capability to issue tablets to employees without distractions is noted positively, but there are also mentions of issues like unauthorized tablet usage. Despite these mixed reviews, Scalefusion seems to offer a range of features that cater to different user needs in managing mobile and tablet devices effectively.

Scalefusion, a mobile device management (MDM) software, has received several recommendations from users. The three most common recommendations are:

1. Speaking to Support and Customer Service: Users highly recommend reaching out to Scalefusion's support and customer service team during the setup phase. They praise the team for their helpfulness and professionalism, suggesting taking advantage of their assistance to maximize the use of Scalefusion's products/services.

2. Easy Deployment and Custom Setup: Users recommend Scalefusion for its ease of use and straightforward deployment process. They highlight the software's ability to support multiple devices and platforms, making it suitable for businesses of all sizes. Additionally, users mention that Scalefusion offers custom setup options to tailor the solution to specific device requirements.

3. Reliable Monitoring and Control: Users recommend Scalefusion for monitoring employee activities and maintaining control over enterprise devices and applications. They are satisfied with Scalefusion's features that allow them to lock down devices, ensuring usage is restricted to work-related tasks only. The software is praised for its security, reliability, and ability to scale with enterprises that have multiple operating systems.

It is worth noting that Mobilock Pro also receives positive recommendations from users. Users highly recommend Mobilock Pro for businesses with field staff as it helps save on data usage and increase productivity. They appreciate how it prevents unauthorized app installations or exiting the software without proper authorization.

Overall, users find both Scalefusion and Mobilock Pro valuable tools for managing mobile devices in enterprises while offering reliable support and unique features at affordable prices.

Intuitive and User-friendly Interface: Reviewers have consistently praised Scalefusion for its intuitive and user-friendly interface. Many users have found it easy to set up and navigate, with a well-organized dashboard and intuitive workflows. 

Prompt and Helpful Customer Support: The prompt and helpful customer support provided by Scalefusion is highly valued by reviewers. Several users have expressed their satisfaction with the knowledge and expertise of the support team, highlighting their quick response time in resolving issues.

Ability to Remotely Update and Control Devices: Users appreciate the ability of Scalefusion to remotely update and control devices. This feature has been mentioned by multiple reviewers as a valuable asset, allowing them to efficiently manage diverse devices and operating systems in one application.

Learning Curve: Some users have found the software to have a steep learning curve, particularly for those who are not tech-savvy. They mentioned that it can be overwhelming and may require time and effort to understand all its features.

Web Portal Issues: Several users have experienced random timeouts on the web portal, causing disruptions in their workflow. Additionally, they found the device enrollment process to be time-consuming and sluggish, which affected their overall user experience.

Limited Support for Remote Solution: Users have encountered issues with the remote solution feature, such as difficulties with the chat function and the lack of support for multi-monitors in kiosk mode. This has led to frustration when trying to manage devices remotely or set up kiosk displays efficiently.

Scalefusion, a powerful mobile device management software, has proven to be a valuable solution for a wide range of use cases. Users have reported increased productivity and cost savings by locking their tablets, preventing certain actions on Android devices, and utilizing Kiosk mode. The software allows for remote lockdown and control of Android devices, providing convenience and flexibility. Streamlining internal operations with Scalefusion has improved service to customers.

Users praise Scalefusion as an excellent and easy-to-use solution for tracking and controlling device usage remotely. The software's capability to push out applications, remote control devices, and lockdown devices effectively meets users' needs. For the rollout of tablets to senior citizens, Scalefusion enables control over apps, data security, and device administration, making device management effortless. It also simplifies management of a large number of devices across multiple markets, providing ease of use and efficiency.

The product offers complete device lockdown and remote control, secure proctoring for exams, quick software updates, and advanced features such as reporting and geo-fencing. Users have found Scalefusion helpful in resolving connectivity issues, pushing applications, and enrolling devices into the management application. They appreciate the ability to easily synchronize tablets, ensuring consistent messages, applications, and remote logins.

Scalefusion's dashboard has been instrumental in grouping devices, managing software updates, troubleshooting software issues. Users have experienced improved security for customer-facing tablets in their offices. The software has helped address challenges related to app availability and device security effectively.

Additionally, Scalefusion has been highly valuable for managing fleets of mobile devices and providing remote assistance to field users. With its responsive support team resolving issues promptly, users have a positive experience using the software. It has successfully resolved issues related to pop-up blockers and ad blockers.

The benefits are not limited to specific industries or users; Scalefusion offers ease of use and efficient management for various sectors such as nursing homes, contract drivers' employers, and companies deploying devices. With its robust security features and remote management capabilities, Scalefusion has made a significant difference in monitoring mobile devices and pushing updates without manual intervention.

Overall, Scalefusion's versatility and user-friendly approach make it a reliable solution for device management, security, and control.

Starter

Business

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Premium

Corporate

Remote Access

TeamViewer

Scalefusion

Mobile Device Management (MDM)

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Configurability

the Scalefusion Unified Mobile Device Management dashboard, used to manage devices, apps, and content. Couple that with the data-driven mobile analytics feature DeepDive, it offers a 360-degree overview of the entire device inventory.

Whip Around

CompanyCam

Scalefusion 2023-07-26 09:05:48

Head of Enterprise Systems

Scalefusion 2022-07-17 07:26:16

Scalefusion 2023-02-10 02:13:53

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Api support

Windows 10

Total cost

Cost of ownership

Easy to use

Live chat

Chat support

Live chat support

Home

Mobile Device Management (MDM) Solutions

We use Scalefusion to manage mobile phones, track our teams, send broadcast messages, we have 70 licenses and use mostly android devices, with a few iPhones. We use location to redirect teams to assist others

group messaging works well
cannot be uninstalled
you can tell who's phone is off

battery life of phones is dramatically affected if location is used

Location tracking is useful as well as being a legal aid in case of a legal suit

location tracking
pusing messages and software

knowing the location of people has helped in odd ways

Location for phones needs to be configured to only update every 15 minutes or else it will kill the battery.
Their support seems to think that is not a problem, but if I had known that before purchasing I would not have purchased.

No - we have not done any customization to the interface

Yes - we have added extensive custom code

I am impressed that initial contact for any support question is quickly acknowledged.

enrolling a device is easy
listing devices
group messaging

setting up a profile
tuning the location feature to use less battery life

We are using Scalefusion as our Mobile Device Management solution. We are controlling our devices via Scalefusion, for deploying our applications and restricting unnecessary use.

Working on cloud. No physical device needed.
Supports big number of devices.

Deploying applications sometimes stuck and get time.

Supports multi device groups and profiles.
Working on cloud, no needed physical devices.

Once we set up our device through Scalefusion we manage our devices from end to end. That's why it's cost friendly and easy to manage our environment.

The tool is easy to onboard and intuitive to use. I can configure all devices across multiple platforms as per my company's policies. I personally love the kiosk management to lockdown devices to a few applications.
Most Important FeaturesThe features which I enjoyed the most are
 -- Remote cast &amp; remote control to troubleshoot end-user devices
- Dynamic device groups to group devices based on OS, device ownership
- Windows Patch Management - Viewing the Windows patch management grid. 
It provides details about all the available OS patches for Windows devices

Mobile Device Management
Mobile Application Management
Content Management

Mobile Application Management
Content Management

Centralized management
Multi-OS support (Android, iOS, Windows, Linux)
Tech Support

Scalefusion

Overview

What is Scalefusion?