Name: GroundWork Monitor Explainer Video
Uploaded: 2017-11-09T16:25:58.000Z
Duration: 2 min 33 s
Description: GroundWork Monitor is a powerful on-premise monitoring platform. With GroundWork Monitor, you’ll get complete visibility into your entire IT environment including physical, virtual, cloud, and hybrid infrastructures. If it’s attached to your network, we can monitor it. GroundWork Monitor brings it all together into a single pane of glass.

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Development

Audit

Board Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Application Delivery Controllers (ADC)

Bot Mitigation

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Mapping

Data Pipeline

Desktop Management

Desktop Outsourcing

Extended Detection and Response (XDR)

Fraud Detection

Hosted Virtual Desktop

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Network Performance Monitoring

Relational Database Management Systems

Smart Contracts

Tape Storage

Vulnerability Management

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Management

Content Management

Contest Management

Digital Asset Management

Email Marketing

Gamification

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Multichannel Retail

Presales

Sales

Certificate Lifecycle Management

Database Security

GDPR Compliance

Security

Construction Accounting

Hotel Management

Loan Servicing

Vertical-Specific

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Users have found that Groundwork is a reliable and user-friendly software that solves their business problems in the areas of customer service and payment processing. The quick response time and helpfulness of the Groundwork staff have been highly appreciated, allowing users to easily address any questions or concerns they may have. This exceptional customer service has been crucial in providing timely support and ensuring a smooth experience for users.

Groundwork's Team Payments feature has also proven to be a game-changer for organizations, as it enables them to effortlessly manage club fees and registration payments. Users report being extremely satisfied with this functionality, with many relying on Groundwork for up to 80% of their payment processing needs. The ease of use and efficiency provided by Groundwork has led users to explore ways to migrate even more of their payments to the platform.

Overall, organizations consider Groundwork to be a wonderful product that offers not only excellent customer service but also a reliable solution for payment processing. The software simplifies complex tasks, provides quick response times, and ensures a seamless experience for users. With its user-friendly interface and top-notch customer support, Groundwork has become a go-to choice for businesses seeking an effective solution to their payment-related challenges.

Negative Balance Tracking: Some users have expressed a desire for Groundwork to be able to show and track negative balances, particularly when using fundraisers ahead of upcoming fees. This feature would allow them to enter and display fundraiser profits as a negative balance, helping to lower the overall fees as they are scheduled.

Limited Player Features: Several reviewers have mentioned that they find the player features in Groundwork to be lacking. They feel that the players should have more detailed options and capabilities beyond just being alphabetized by first name.

Payment Setup Flexibility: A number of users have requested more flexibility in setting up payments within Groundwork. They would like the option to use money directly through their account instead of having to transfer funds externally.

User-Friendly Interface: Many users have praised Groundwork for its user-friendly interface and ease of use. They have found the software to be intuitive and easy to navigate, even for those with limited software experience. The simple setup process has been particularly appreciated, allowing users to quickly get started with managing their teams and payments.

Responsive Support Team: Several reviewers have highlighted the helpfulness and responsiveness of the Groundwork support team. Users have expressed satisfaction with the prompt assistance provided by the team, whether it's answering questions or addressing any issues that arise. The knowledgeable and efficient customer representatives have contributed to a positive experience for many users.

Convenient Payment Management: Groundwork is commended for its convenience in managing payments, especially for large teams or organizations. Users appreciate being able to manage multiple teams from a single dashboard, making it easy to stay organized. The ability to track past due payments and send reminders has been particularly useful in improving payment collection efficiency. Additionally, users value the flexibility of easily changing payments, applying discounts, and adding offline payments throughout the year.

GroundWork, from the San Francisco based company of the same name, is network performance monitoring and operations analytics technology.

ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.

X- Small

Small

Medium

Essential

Standard

Squadcast

GroundWork

IT Operations Analytics software combine monitoring of IT assets and resources distributed across a cloud infrastructure, IT operational data analytics and visualization, and light automation to ease and optimize the management of a cloud or hybrid IT system. Effectively deployed cloud operations analytics platforms should leverage data to help the user locate and understand patterns in IT resource and application usage, and point the way toward more cost-effective allocation.

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GroundWork, Inc. is the maker of the leading open platform for monitoring the availability and performance of enterprise applications, infrastructure, virtualization, and cloud. It is competitively priced and easily integrated with IT service management processes and tools. GroundWork Monitor provides a full-featured product including best-of-breed open components such as Nagios and Cacti.

GroundWork Inc.

GroundWork Monitor Explainer Video

GroundWork Monitor is a powerful on-premise monitoring platform. With GroundWork Monitor, you’ll get complete visibility into your entire IT environment including physical, virtual, cloud, and hybrid infrastructures. If it’s attached to your network, we can monitor it. GroundWork Monitor brings it all together into a single pane of glass.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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What is GroundWork?