Name: eG Enterprise
Rating: 9.1 (3 reviews)
Author: eG Innovations

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Java Technologies

Service Mesh

Software Repositories

WebOps

Development

Business Intelligence (BI)

Collaboration

Desktop Publishing

Interactive Voice Response (IVR)

Project Portfolio Management

VoIP

Enterprise

Accounting

Crypto Asset Management

Invoicing

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Cloud Storage

Data Center Infrastructure Management

Data Lakehouse

Data Privacy Management

Email Verification

File Sync and Share

Fraud Detection

HTML Editors

Hyper-Converged Infrastructure

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Managed IT Service

Network Performance Monitoring

Network Troubleshooting

NoSQL Databases

Password Management System

SOA Governance

Secret Managers

Software Defined Storage (SDS)

Software Distribution

Testing Services

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Content Management

Email Marketing

Event Registration

Graphics

Marketing Automation

Social Login

Social Media Customer Service

Social Media Management

Survey & Forms Building

URL Shorteners

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Customer Relationship Management (CRM)

Sales

Video Surveillance

Security

Auto Repair

Emergency Notification

Equipment Rental

HIPAA Compliance

Investment Portfolio Management

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Users have found that this software is extremely beneficial for identifying and resolving performance issues in their applications, enabling them to proactively address these problems. Its user-friendly interface makes it particularly useful for beginners, as it provides detailed diagnostic information that helps users pinpoint the exact causes of dynamic issues. Additionally, the software offers valuable insights into various servers on the network, including application servers, RabbitMQ, and DB2, allowing users to stay on top of their server performance. With its single pane of glass view, users can easily pinpoint and address problems across their entire technology stack. This comprehensive coverage, coupled with proactive alerting and faster troubleshooting capabilities, empowers users to make intelligent capital investments based on the data provided by the software.

Furthermore, the software has proven to be invaluable in Citrix VDI analysis and troubleshooting, enabling proactive issue resolution in this area. By accurately pinpointing the root cause of slow performance, it helps users optimize their existing hardware and avoid unnecessary investments in new equipment. Thanks to its proactive monitoring and issue resolution capabilities, users have experienced a significant reduction in after-hours callouts. The software's effectiveness extends beyond Citrix VDI to monitoring VMware, AWS systems, servers, and applications. It provides automated visibility and debugging capabilities that contribute to seamless operations within the entire IT framework. Overall, this software ensures efficient running by continuously monitoring performance and identifying/resolving issues as they arise.

High upfront cost: Some users have found the upfront cost of eG to be a challenge in justifying its investment, hindering their decision to adopt the software.

Overwhelming configuration: The comprehensive coverage of different technology stacks can make eG overwhelming to configure and tweak, according to several reviewers. This complexity may pose difficulties for users in optimizing the tool for their specific needs.

Limited customization options: Several users have expressed a desire for more customization options for reports and an ability to disable certain features if needed. They feel that greater flexibility in configuring eG would better align with their unique requirements.

Simplified Debugging Process: Users have consistently praised the solution for simplifying and streamlining the process of debugging performance issues. By providing intuitive tools and clear insights, it enables quick problem resolution.

Enhanced Root Cause Identification: Many reviewers have found that the solution excels at accurately identifying root causes of performance issues. Its robust diagnostics capabilities allow users to drill down into issues, find their root cause, and rectify them swiftly, resulting in an enhanced overall customer experience.

Unmatched Visibility: The solution has been commended by multiple users for its comprehensive visibility across various aspects of IT infrastructure. It goes beyond just monitoring application performance, offering insights into user experience, supporting infrastructure, business transactions, and even VDI environments. This extensive visibility allows users to quickly identify the root cause of any performance issue and take necessary actions.

Standard

GitLab Essential

GitLab Premium

GitLab Ultimate

GitLab

eG Enterprise

Application Performance Management (APM)

Converged Application and Infrastructure Performance Monitoring with eG Enterprise

Citrix Performance Management with eG Enterprise [Demo]

Likelihood to Recommend

Application Performance Management

Application monitoring

Database monitoring

Threshold alerts

Predictive capabilities

Application performance management console

Collaboration tools

Out-of-the box templates to monitor applications

Application dependency mapping and thresholding

Virtualization monitoring

Server availability and performance monitoring

Server usage monitoring and capacity forecasting

Transaction Flow Map - Business Transaction Tracing

Built-in Application Monitoring Dashboards with Code-Level Visibility

Automated Infrastructure Dependency Mapping and Root Cause Diagnosis

Self-Learning Automatic Baseline Thresholds

Out-of-the-Box Reports for Historical Performance Analysis, Capacity Forecasting and Right-Sizing

Server Health Dashboard - Monitor Resource Utilization

eG Universal Management Pack for Microsoft SCOM (Citrix, VMware, Nutanix, Oracle, EMC, etc.)

eG Innovations is a leading provider of performance monitoring and management solutions for enterprise IT infrastructures. Many of the world’s largest businesses use eG Innovations' flagship product, eG Enterprise, to enhance IT service performance, increase operational efficiency, and deliver on the ROI promise of transformational IT investments across physical, virtual and cloud environments.eG Innovations delivers unified performance visibility of IT environments (applications, user experience, server infrastructure, databases, virtualization platforms, storage and network devices) from a single pane of glass and helps transform IT service delivery into business advantage.

eG Innovations

Application performance management software monitors software to ensure performance and availability

Application monitoring involves tracking response times and resource usage for applications, including highly-distributed applications

Database monitoring means looking for database bottlenecks liable to slow response times

Alerts indicating when critical thresholds have been reached

Data mining of log and other performance data to understand predictors of slowdowns or outages

The management console is used to manage monitoring agents and et thresholds, etc.

Collaboration tools enable DevOps staff to collaborate by adding notes/comments and also integrating with external collaboration tools like ticketing systems

Built-in templates for specific applications

Mapping relationships between the application and its underlying infrastructure

Allows for monitoring of virtual applications and servers

Ability to assess server usage and forecast future needs

IT Asset Discovery

Discovery of hardware and software assets on the network

Nexthink

eG Enterprise 2022-04-25 09:44:43

IBM Turbonomic

Symantec Endpoint Security

eG Enterprise 2022-04-30 14:12:38

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TrustRadius

Analysis and reporting

Windows server

Linux server

Monitoring tools

Data analytics

Limited customization

Reporting capabilities

Web applications

Server side

Drill down

User experience

Application servers

Web based

Real time

Response time

Application performance

Break up

Home

Application Performance Management (APM) Software

We planned to use it for Citrix In-depth
Monitoring. We had lot of challenges with Citrix VDI monitoring and eG Enterprise has
great solution in Digital user experience monitoring. We were looking for Synthetic
transaction for both thin and Thick client and eG address the same.

Deep visibility of user experience in VDI environments
Synthetic monitoring of both web-based and VDI user transactions
Visualize response-time break-up for websites/web applications and isolate the cause the slowness: is it in the client browser, server-side, network, or content download

eG Enterprise supports only traditional Deployment Architecture on Desktop, Windows server and Linux server
Could be Improve in Integration like accepting data from different monitoring tools and perform the data analytics like deduplication correlation etc…
I am sure the product is excellent for Technologies monitoring like Citrix, SAP, VMware, Oracle, Nutanix and 0365, Competitive licensing can defiantly give edge

Monitoring of digital workspaces, virtual desktops, cloud desktops
Deep visibility of user experience in VDI environments
Enterprise Application monitoring like SAP ERP, Siebel CRM, Office 365, SharePoint, etc.

Deep dive monitoring of VDI environment has defiantly helped to maintain the reliable VDI service for Citrix and VMware Horizon and avoid lot of tickets in my ITSM
Product is really good however I believe its bit expensive, eG should rethink on the license cost

Our department employed eG Enterprise to monitor VMware, AWS, our systems, servers, and applications. It competently keeps track of the performance of all IT applications. The platform provides us with automated visibility of apps, reports stagnated apps, and debugs them. eG Enterprise ensures the efficient running of our entire IT framework.

Provides extensive visibility beyond the performance of apps and the entire infrastructure.
The excellent diagnostic capacities allow us to drill down issues and find their root cause.
Good APM capabilities.

Compact dashboards.
Limited customization on dashboards.
Less expensive licensing.

Deep diagnosis of issues.
Visibility of entire IT framework.
Simplified debugging.

Rapid and smooth trouble shooting for continued workflow.
The single pane of glass allows easy identification of problems across the entire framework.

Symantec Endpoint Security, Turbonomic, an IBM Company

eG Enterprise

Overview

What is eG Enterprise?