Mobile Identity Software provides identity and access management features for mobile platforms, emphasizing speedy access for remote personnel and users of shared, cloud-based, enterprise applications without sacrificing security and compliance. Multi-factor authentication and credentialing is ubiquitous, along with integration with other user stores, HR management systems, and identity governance and provisioning platforms.
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Mobile identity software is, as its name suggests, a mobile-centric form of identity management proper, providing identity and access features for mobile platforms. The emergence of cloud and BYOD has brought a lot of confusion with large numbers of employees who wish to access web-based and mobile apps from Gmail to Workday on their mobile devices. Mobile identity software is designed to extend identity management to mobile apps that reside outside a company’s firewall. These products are often not designed to replace well-known directory protocols like LDAP and Active Directory, but rather take advantage of these existing identities and extend them to cloud and mobile apps.
Mobile device-focused identity solutions tend to focus either on internal or external use cases, although some can serve both. Internally-focused products emphasize securing employee devices that interact with internally-facing applications and systems. In contrast, customer-focused solutions prioritize delivering a safe, secure, frictionless experience for end-users or customers of the organization.
There are some unique identity threats and possibilities posed by mobile devices. On one hand, mobile devices have unique vulnerabilities, such as a compromised phone number that may be used to login/validate other systems. However, mobile devices can also offer additional authentication methods that other devices and interfaces do not. For instance, multi-factor authentication systems can more easily use fingerprinting or facial recognition as unique identifiers, since those capabilities have become standard on most modern mobile devices.
Employee vs. Customer Focus: Does each solution have a greater focus on managing internal employee identities or customer-facing authentication? The former is more likely to have more prebuilt and streamlined functionality for internal use, while the latter may be more customizable by in-house developers for an easy and painless customer experience.
Identification Methods: What authentication methods does each app have? Mobile identity management solutions offer some methods as standard, such as temporary password validation, but more advanced products will offer mobile-specific methods like fingerprinting and facial recognition.
Point Solution vs. Identity Management Suite: Does the organization need an entire identity management solution to handle end-to-end identity and authentication process? Or does the organization already have a suite that lacks in mobile-specific features? If the latter is the case, then buyers should prioritize point solutions that integrate well with their existing identity management system.
Mobile identity pricing will vary primarily based on whether the product is a point solution or broader identity management suite. In the former case, pricing can start at $2-3/device/month, and scale up to $10+/device/month.
